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Bank of America Financial Center
22491 El Toro Road, Lake Forest, California 92630
About the Bank of America Financial Center
The Bank of America Financial Center located at 22491 El Toro Road in Lake Forest, California, is a full-service bank offering a wide range of financial services to individuals and businesses. With a team of experienced professionals, the institution is committed to providing top-notch customer service and helping clients achieve their financial goals. Whether you need assistance with personal banking, investing, loans, or other financial needs, the Bank of America Financial Center is here to help. Visit us today to experience the convenience and expertise of one of the largest banks in the United States.
Photos of Bank of America Financial Center
22491 El Toro Rd, Lake Forest, CA 92630, United States
Opening hours of Bank of America Financial Center
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bank of America Financial Center
"Absolute worst customer service on the planet! Different staff every time I’m there. All the good staff leave. Finally had enough and went to a different bank. Can’t be less caring."
"If I could go negative, I would! Believe me, don’t waste your time here, one of the worst customer services ever I’ve seen in my life. rudest BofA manager on this planet!!! I seriously suspect that this bank employee is racist and claims that he can't understand my English. Although I am of Asian descent,but I am also an American citizen. When I said I wanted to open an account, they kept asking me add or open.I said 3 times I want to open an account and deposite money. Their 1 stars review speaks for itself. This manager is not ready for the responsibilities placed upon them. Clearly, this was one of the most demeaning, condescending, and unprofessional interactions I have EVER had at a bank. Again, it is unprofessional, condescending, demeaning, and disrespectful. Then I went to another one mile away from here Mission Viejo. The manager there received me very patiently. I thought it would take another day to make an appointment, but with the help of the manager, He found David and completed the account opening that afternoon. Makes me very grateful."
"*EDIT* As to the response from Bank of America's concerned message to me, I'd like to add I do not have social media accounts of those types (why would you offer a social media outlet to be a resolution, wouldnt a director of operations,corporate offices, customer retention department be more appropriate to have these matters addressed? Social Media) as stated below. Jokers!. It may be more convenient if I could be sent a phone # or e-mail not associated with social media to contact you. Financial Advisor? There was a simple assignment that was asked of a financial advisor, to open a specific account with simple instruction as to how the account should be handled. This is per order of the court. The 'advisor' decided not to regard the order, and opted to input the terms he felt fit. Even had to return 3 hours later after already being with the 'advisor' for over an hour for approval from a Manager that obviously doesnt screen these documents correctly to verify compliance with a Court Order! I cannot express enough frustration with this, and the need of this person to override court orders. If a Judicial Order is disregarded, imagine what's in store for the customers! DO NOT TRUST THESE JOKERS!"
"Here you go, another One Star Negative Review!!! You guys SO DESERVE IT!!! Not accommodating not helpful AT ALL. Been here 3 times now for safe deposit box issue and they are NOT HELPFUL AT ALL. Been a customer for 12 years now with three total accounts with BoA and Preferred Member status still do Not Feel Preferred here Ever! Zero stars for this branch! Bank of America CEO or Higher Managing Person should pay attention to this branch and replace the managing staff here because This Many Negative Reviews cant all be wrong."
"If I could go negative, I would! Believe me don’t waste your time here, one of the worst customer service ever I’ve seen in my life. rudest BofA manager on this planet!!! She has a very bad attitude I came all the way from LA for this specific appointment On time and she said they are busy they will reschedule it."
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