Credit Union of Southern California 1404 North Azusa Avenue, Covina, CA 91722

"I love this credit Union and that it’s open on Saturdays- Tellers are Always pleasant & helpful-"

"My favorite credit union. The tellers and management always helpful, friendly, and professional. They occasionally bring a little cart with water and snacks so cute! Keep up the great work guys. This is the one in Covina near Lowe’s and across Super Walmart."

"Without an appointment I just walked in on a Friday and asked if I could open an acc within 10 minutes I was helped amazing service"

"I’ve been a customer for years now and have had always a good interaction with all of the employees at the Covina branch you can say it has been a great professional relationship. However todays visit was far from it, this morning teller Sha’Nira was rude unprofessional and just seemed to hate her job. I understand that sometimes you don’t love what you do but being rude condescending and having an overall aggressive demeanor is not a reason to provide that to a customer. Honestly I think from here on out I will no longer do business with this branch due to Sha’Nira so called “professionalism” I hope she either gets another employment where she likes what she does and treats other respectfully or have her Re trained because this is unacceptable."

"Clearly a lack of professionalism and utmost care for their clients. Had an appointment scheduled at 9:15 in the morning and as always, I showed up 10 minutes early just to be safe. Dawn Walters was a no show as I waited till 9:45. Keep in mind too, this appointment was confirmed since February 21st. The bank opens at 9 A.M. I would think you would do your best and respect your profession by reaching within the appropriate hours. The professional thing to do is to either call in and explain to your co-workers that I am running late or at least call the client and tell them that you will not be able to make the scheduled appointment AS THAT IS WHAT OTHER BANKS WILL DO IN SITUATIONS LIKE THIS. I called into their branch and a lady by the name of Theresa, who has the biggest attitude, kept saying I have no way of reaching her. Your own co-worker and you have no way of reaching her? Credit Union is not the only bank in the United States. All she kept saying was "I hope she is safe". I understand the regard for her safety but this is a complete lack of professionalism and care for a client looking to simply open an account. NEVER CHOOSE CREDIT UNION OF COVINA TO TAKE CARE OF YOUR FINANCES!"