ABF Freight,

4575 Tidewater Avenue, Oakland, CA 94601

"I've seen some bad reviews here, and they may be justified, but I have always been impressed with ABF Freight. Drivers are friendly, professional and on-time. No complaints."

"Arcbest quote team/ABF Freight delivery team is excellent to work with. Sent back my freight Package back to the business and got it delivered in timely manner"

"This company is a DISASTER. We had appliances scheduled for last week and the truck just didn't show up. I called the next day and there wasn't even an apology - just a very irritated tone with a new date as if it was my fault for their mistake. I even told her an apology for this inconvenience would be appreciate and she just said "ok" and STILL DIDN"T APOLOGIZE. Now it's the end of the day on the rescheduled date and the appliances are still nowhere to be found. I've been on hold for 40 minutes and no one seems to be interested in telling us if our delivery is coming today. I'm beginning to wonder if they lost them. I get that issues happen but the completely disinterested almost lazy response on the phone is just WILD. I can't believe a company like this can stay in business. If you're a business planning to contract with this company for deliveries PLEASE DON'T."

"Dozens of deliveries by ABF. I started picking up Packages at ABF depot because parcels always damaged. The forklift movement of parcels is aggressive. I was also called last week to pick up my parcel and went next Morning. But the parcels where still packed in big rig truck not available so I wasted 2 hours of my morning. When I could have scheduled customer home service. The prices paid for shipping should have better ways of handling parcels and if damaged they do not call you to tell you until you get items."

"Horrible experience and worse customer service. We worked with Upack which have a contract with ABF. This is what will happen to your stuff if you use them. They don’t care what’s inside the cube at all."