Northrop Grumman Federal Credit Union

"Absolutely the slowest credit union. I'm in end of purchasing my home. NGFCU had one job and a whole 24 hours to do it. Of course they didn't do their job and took forever to wire my funds to Escrow. This group apparently verifies the information. I have already wired the good earnest to this company, what was the problem?!? I had a whole weekend of planning to move in that has to be moved to next weekend. I did talk to someone named Michelle today and she was an absolute angel, so understanding and kind. Other reps actually said the wire was done when in fact it wasn't. I'm going to take my large sum of money and move it to my Bank of America account since this credit union continuously fails me. I had been having issues with my card for months. I would check it but it wasn't locked. Well come to find out they put a limit on my card because they thought they saw possible fraud. Now that's okay, what isn't okay is they never actually reached out to tell me this. It has been so frustrating having to Zelle my other bank just to purchase anything. Again, not a good credit union. I've been a customer for almost 20 years now and I'm done."

"I have to go here weekly to bi weekly and it is suck a slow process just to make deposits and transfers. The tellers don’t help you with any issues if you have one. They tell you that you will receive a call back 24-48 hours later which never happens. Horrible customer service."

"Apparently you can't mess up here. I was a member for 7 years and I fell on hard times and I paid my debt and they denied me an account after told I could reopen after it was paid. DO NOT RECCOMEND"

"Just started an account here just over 2 weeks ago & have no bank card. Yet the bank said their system is down. Very unsatisfied & unprofessional"

"Requested a new car loan. Was approved the next day but now it’s been 4 days and still can’t get a return email or phone call to pick up check. Called service center twice and my issue was noted as priority since Tesla is delivering my car tomorrow. Actually drove to Azusa branch to see if I could get check only to be told only employees of NG can enter credit union. So wasted an hour and gas. Called and left messages…still no response. So you can keep your money and lose the interest, Tesla approved me in 1 hour and is delivering my car tomorrow. I’ve been a member about 30 years worst service ever the last year including the software update to online banking. Guess I’ll have to move my 4 accounts."