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The UPS Store
310 South Twin Oaks Valley Road, San Marcos, California 92078
About the The UPS Store
The UPS Store at 310 South Twin Oaks Valley Road in San Marcos, California is a convenient one-stop shop for all your shipping, printing, and small business needs. From packing and shipping services to printing, copying, and document finishing, The UPS Store offers a wide range of services to help individuals and businesses thrive. With friendly and knowledgeable staff ready to assist you, The UPS Store is the perfect place to handle all your finance and store-related needs in one place.
Photos of The UPS Store
310 S Twin Oaks Valley Rd #107, San Marcos, CA 92078, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I got to the store 10mins before closing (not ideal i know but i thought this would be quick). I took about 2mins to box my items up. I had 1 package to send out- pretty simple. There were 2 people working. Alexa was the person checking me out. She motioned for me to come to the counter which I did. Then for a full 3-4mins she continued chatting with her coworker (had not said a single word to me still). They complained about how a different shift had not done their duties properly and how they were going to get them in trouble or something. By this time, it's probably 3mins to close and 4 more customers had come in and gotten in line behind me. The other employee had go into the back. Alexa FINALLY started to help me. No greeting, just "what's your name, phone number, address" etc. Then she starts complaining to me about how everyone comes in last minute. Well honey you could have been on the last person in the line if you'd gotten me in and out like it should have been. She did not offer any options or products, did not ask me any preference questions (like when I needed it to arrive by). She just said "it'll be there on this day and it costs this much". I had to ask if it was insured, for how much, does it require a signature, etc. I asked how the insurance worked- she did not know and had to go get the other employee for her to explain. Alexa talked a little as possible and made it very clear she just wanted to get the transaction done with. However, the whole transaction (that took at least 15mins btw) could have been done thoroughly in about 5mins of she had done her job correctly and been professional. This was such a bonkers interaction. Icouldn't believe it just kept getting worse by the minute. I will 100% never come back to this location."
"Do not use this store. I was returning books from Amazon and the guy was very rude. Pls train them for customer service before hiring."
"The people in the store are the rudest, laziest people I have EVER dealt with. We switched from FedEx to ups to save money, and this store is closest to our shipping center. I will NEVER use this store again, I don't care how far out of my way I have to go!! Shame on the owners for employing such lazy, classless individuals."
"Dropped off an amazon return over a week ago (5/22) with an estimated same day pickup and they just barely shipped it yesterday (5/30). The seller won't refund me until they receive the item. Staff was nice."
"Accessibility: the only accessible/handicap parking is many doors down in front of another store and over by the grocery store; this is also where the only ramps to get onto the sidewalk are. The door to enter is a pull door and inside it is carpet and very spacious. Experience: I had a great experience here! I came on a Saturday afternoon and they were not busy at all. I came in with a package and a return label, the guy behind the counter greeted me, took my package, said he would take care of it, gave me a receipt and I was on my way out! I was literally inside the store for 4 to 5 seconds, no joke. It was incredible. I definitely recommend this store if you need to ship UPS."
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