The UPS Store
1119 South Mission Road, Fallbrook, California, United States
About the The UPS Store
The UPS Store at 1119 South Mission Road in Fallbrook, California is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase packing supplies, our friendly staff is here to help. As a trusted provider of shipping and logistics services, we offer a range of options to meet your needs. Visit us today and experience the convenience of The UPS Store.
Photos of The UPS Store
1119 S Mission Rd, Fallbrook, CA 92028, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"Sher is the best!! He deserves a promotion. I've seen him handle a million customers by himself with the utmost professionalism & positive attitude. He's always got a smile on his face, the definition of grace under fire."
"Apparently, they charge $10 now if you pick up a package from here. The last time I picked up a package from here (in July) there was no charge. But this UPS store has a new owner now so you will be charged $10 to pick up a package.... unless of course you have a mailbox there and you may be charged less. A complete rip off. The ONLY reason I had my GAP packages sent here is because the UPS driver usually has a difficult time finding my house. Thankfully, the GAP was kind enough to refund the UPS store pickup fee to me. I'm just going to avoid this place in general from now on because aside from the outrageous pickup fee, the people who work there don't seem too happy."
"I had my doubts after seeing some of the recent reviews but I couldn’t be more pleased with their service this morning; I had a number of boxes to ship and the young lady was friendly, knowledgeable and very professional. I watched her help 4 or 5 customers before me and she was simply outstanding and couldn’t have been more efficient (multi-tasking across several customers at the same time) and friendly with each customer. Clone her approach to client service and you’ll never have a bad review in the future."
"This is a great store to go into to see poor service. Non-caring. People hate their jobs. Could care less about customer service. Never a Hello or Welcome or a Thank You. How is your day. Good Bye. Have a nice day....Nothing. I moved here March 2020 and it is always the same. Even the owner is non-caring. Doesn't it always come from the top down ? In this place .. Yes. I hold UPS at fault for allowing this to go on. Perhaps at the end of the day; UPS only see's the bottom line. It is really sad that this goes on and the owner doesn't do something about it. Only when, if you see the stars go up on Google will you know they had an epiphany ! If you can; give your business to another ; highly rated UPS store. Go in there and see for yourself and rate them."
"Staff here is absolutely terrible at communicating, standards to ship items are constantly changing, and rates are constantly going up with worsening service levels. Seems like they either don't care or just don't know better, and this location is definitely on brand. Switched my personal needs to another courier and after today's encounter, I will be contacting my UPS Account Manager to close my business account for another courier as well. Adios UPS, last time I deal with you. I will be referencing this store's performance & service as the reason for our parting of ways, please enjoy the call from them when they express their frustrations."
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