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The UPS Store
11873 Valley View Street, Garden Grove, California 92845
About the The UPS Store
The UPS Store at 11873 Valley View Street in Garden Grove, California, is a convenient one-stop shop for all your shipping and printing needs. As a trusted name in the industry, The UPS Store offers a wide range of services including printing, packing, shipping, and mailbox services. Whether you need to send a package across town or around the world, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to deliver exceptional service every time. Visit us today for all your finance and store-related needs.
Photos of The UPS Store
11873 Valley View St, Garden Grove, CA 92845, United States
Opening hours of The UPS Store
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
10:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of The UPS Store
"Wilson, Jackie and Evan are amazing! They provide the most thorough and kind customer service I have seen from young people. The store is clean. Easy to navigate and such a helpful environment. West Grove is lucky to have this as their neighborhood UPS shipping store."
"I had an unfortunate experience at the UPS Store recently while dealing with Phillip. I was disappointed with the service provided. Not only did he mishandle my shipment by leaving an old label, causing confusion and potential extra charges, but he also made inappropriate comments about my choices and called me 'cheap.' His unprofessional behavior and lack of customer service skills made the situation even more unpleasant. Additionally, I felt disrespected when he abruptly hung up on me during our conversation. Improving customer interactions and ensuring accurate handling of shipments are crucial for any service-oriented business. I hope the UPS Store takes steps to address these issues to provide a better experience for future customers." Remember to remain factual and avoid using any offensive language, even if the experience was frustrating. Constructive criticism can be helpful for both the business and other potential customers."
"Here's the short version of this review: The staff and manager here are beyond amazing. And that's not an exaggeration. The long version about their amazing-ness? Keep reading... They are your friendly neighbors and go above-and-beyond to provide fast, friendly service. I might walk in, exhausted from running errands and trying to get last minute things done, and there is always a helpful smile. Ever since moving to this area, they have been my go-to for: 1) recycling packaging material (I LOVE THAT THEY DO THIS AND HELP THE ENVIRONMENT!!) 2) Amazon returns 3) printing needs As a mommy constantly on the go, it's so nice that my kids (who "help" with errands and my to-do list) get greeted with smiles and stickers. They literally ask if we can do the Amazon returns together, so they can go to the UPS store! lol They just recently saved me from the stress of trying to get birthday invites printed on a Sunday: I was at a party and ducked out to get prints at their local FedEx when I realized I wouldn't make it back to the area/UPS store in time for closing. As I was standing in a long line, worrying about getting things done and back to the party, I called our friendly UPS store to see if I could order the prints, pay over the phone, and pickup at a mailbox or something? They saved the day! Wilson patiently took my order, called me when he hadn't received it (I had sent it to the wrong email), and stayed late so that I could pick up the invites!!!! True heroes. Thank you, the UPS Store!"
"These guys are SO friendly. I came here to mail something back and they reminded me they also do Amazon returns and DIRECTV equipment returns. I’ve been back twice and again, that same outstanding service and smiles for all staff members working. This is way more convenient for me for my Amazon returns (online shopping addict) and I even returned my DIRECTV equipment! Give them a try the next time you need to ship something or do an Amazon return. They even have shredding service and a notary!"
"Can’t say enough amazing things about west grove ups. To the store cleanliness to the amazing customer service. I’ve had a few print jobs done as well as passport pictures and notaries. It’s truly a one stop shop. Amazon returns are extremely easy and quick, much quicker than USPS. I Thank to Philip and his team for always having a positive experience. Thank you."
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