Valley Strong Credit Union
6101 Coffee Road, Bakersfield, California, United States
About the Valley Strong Credit Union
Valley Strong Credit Union is a trusted financial institution located at 6101 Coffee Road in Bakersfield, California. As a credit union, they offer a range of financial services to their members, including savings accounts, loans, and more. With a commitment to providing excellent customer service and competitive rates, Valley Strong Credit Union is dedicated to helping their members achieve their financial goals. Visit them today to learn more about how they can help you manage your finances effectively.
Photos of Valley Strong Credit Union
6101 Coffee Rd, Bakersfield, CA 93308, United States
Opening hours of Valley Strong Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Valley Strong Credit Union
"Valley Strong has the kindest, patient, most empathetic, hard working, caring employees. I am blessed to be a lifelong member of Valley Strong Credit Union. Always. Thank you & God bless you.❤️"
"I usually love Valley Strong Credit Union...BUT...they are having MASSIVE problems with fraud. Recently, the location on Coffee had a 9:00 A.M. long line of people there to resolve issues of fraud/attempted fraud on newly opened Valley Strong Debit/Credit cards. My mother, also an account holder, has lately received at least 6 calls about confirmed fraudulent activity. On a local neighborhood app recently, a woman warned about a $4000.00 withdrawal from her account (fraud). Valley Strong said it would take a month for her to recoup the funds. They backtracked, and deposited a day later. Another relative of mine was inputting a PIN at the bank. He caught the teller watching him. He went home and changed the PIN. The next day, a fraud attempt was made on his account. I've had a drive thru teller shortchange me when redeeming a big bag of coins. I confronted her and she suddenly came up with the difference. THEY HAVE A PROBLEM WITH INTERNAL CORRUPTION. Be very careful. Avoid the drive thru. No eyes watching these thieves."
"When I walked in I was greeted with a warm welcome. Then after asked what I needed assistance with I was kindly asked to have a seat till a bank was able to assist me. I was then assisted in a kind manner. Got enrolled with Valley Strong in a timely manner."
"I I will never recommend Valley strong credit Union to anyone. Banking with Valley strong credit Union was the worst experience I have ever encountered . The staff was rude, and made me feel discriminated against. Not one person showed even the slightest effort to help resolve my issues and displayed very unprofessional conduct while displaying no effort at all to assist in answering my questions or resolving my issues. The staff did not uphold any confidentiality as they put forth no effort to speak with me privately or in a professional manner as to not allow other customers in the facility to over here everything that was being addressed, as well as, clearly whispering amongst themselves in a gossiping manner not of official business. The changes made to my account did not match the paperwork and receipts that I was given upon leaving valley strong credit Union my account and my credentials no longer were valid because they did not match the changes made or the paperwork I was given I still to this day do not have the Accurate information on my account which I cannot access but continue to receive emails stating fees that they are charging me for not accessing my account. I tried to resolve these issues via email that was given to me by the bank manager and have never received a response. I was treated like I was trying to defraud the institution when in fact I was the one that approached them after my account was hacked into. They made no effort to get to the bottom of the issue or help me resolve the issue and treated me as though I was attempting to commit fraud. When in fact I was the one that contacted them immediately and financially reimbursed the institution on top of paying fees on an account that was hacked into within 2 months of opening. I would never recommend Valley strong to anybody. I regret ever doing business with them. I feel the staff was discriminatory, judgmental, unpleasant and very unprofessional. I'm very disappointed and angry and advise anyone thinking about banking with Valley strong to definitely not subject themselves to such unprofessionalism. Valley strong does not care about their customers nor do they respect your business!! Be aware and Be careful."
"Monica F. at the Coffee Rd & Oilive Dr. branch was very helpful in helping me open up a new business account. She's a consummate professional. The entire team is friendly and helpful too. I've been banking with Valley Strong for a few years now, easy service, great online and app services too. They even have competitive CD's and loan rates. I look forward to banking here for years to come. Thank you, 5 Stars!"
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