Chase Bank 1215 Maricopa Highway, Ojai, CA 93023

"I've banked with Chase for more than a decade, but when I moved to Ojai the agent was friendly from the start. Today I had the pleasure of working with him to report credit card fraud, he was compassionate and caring. He even took the time to retrieve all my recurring charges so I can change the information when the card arrives. He even asked and confirmed that the Fraud representative to expedite the delivery. Great people at Chase in Ojai!"

"I’ve been banking here for a long time. The tellers have always been friendly and helpful. Even with the atm at the sidewalk I prefer to go inside to have the smile and personal assistance I always get. The banker helped me through my sister’s passing and what had to be done with her business affairs. I was the executor of her will. When another relative needed help with legal documents, the staff was so helpful my relative was impressed. She had not experienced that at her bank (not Chase) in a county south of us."

"Went in on a Thirsday afternoon. One other client in the building, 4 staff and after waiting 10 minutes standing to talk with a banker still no one had greeted me. Plenty of opportunities to say we'll be right with you. The Branch Manager was on his computer literally 5 feet away and wouldn't even make eye contact. Two tellers were talking amongst themselves. One banker was helping the other client. After he was done he went to go talk with the other tellers. Was going to open a new credit line, wouldn't recommend this branch. Was with my baby so maybe they didn't think I was a viable client, but not sure. Too bad service standards have gone out the window in such a small branch/town."

"Hard in and out access -- but it's a bank."