Chase Bank
1302 State Street, Santa Barbara, California 93101
About the Chase Bank
Chase Bank, located at 1302 State Street in Santa Barbara, California, is a full-service financial institution offering a range of services including ATM access, banking, and finance solutions. With a team of business professionals specializing in improving cash flow, providing credit solutions, and managing payroll, Chase Bank also offers online and mobile services, business credit cards, and payment acceptance solutions tailored for businesses. As a subsidiary of JPMorgan Chase & Co., Chase Bank provides investment products and services through J.P. Morgan Securities LLC and offers banking and investment products through Chase Private Client. With a focus on customer service and financial expertise, Chase Bank is committed to helping individuals and businesses achieve their financial goals.
Photos of Chase Bank
1302 State St, Santa Barbara, CA 93101, United States
Opening hours of Chase Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Chase Bank
"The hours of operation don't fit for most working people that need to handle business inside. Closing at 5pm during the week is not supporting customer services. There should be a couple of extended hour days open until 6pm. Trying to call to speak to a real person is almost impossible and frustrating also lacking customer support. Tried calling over 30 minutes either no answer or sorry we're busy?! Two big reasons why I've moved all my accounts into a Credit Union that supports customer service in everyway. Better loan rates, great customer support, very limited fee charges, account security is great, ATMs available at ANY credit union no fees. Best yet you call and get a REAL PERSON no round and round through an automated system plus extended service hours! Hello...Business is 100% the same as a traditional bank just far better customer service. I've had to deal with Chase more than I've liked and it was always a hassle."
"Ready to close my account. Worst customer service. They never answer the phone. The manager is always on vacation. I’m a good standing customer and every single check that I deposit gets a hold. Bank somewhere else and make your life easier."
"Melissa resolved a bunch of issues for my son and myself. She was clear, very helpful and we left completely amazed snd satisfied. She is our person!!!"
"The customer service here could and should be better. I was in there today with my husband who by the way set up the appointment a week and a half in advance with a banker by the name of Isaac Flores. He even gave my husband a card with time and date CONFIRMING the appointment. So when we show up today he has zero recollection of our appointment and can't find us in the schedule. We sat there for 20 minutes while they were scrambling to see who had an appt with us. When Issac came out he told my husband that maybe he set up and appt with another colleague and my husband told him "no, I was here a week and a half ago and spoke to you." We were upset because it was his lunch break and I had to drive in just so we can get a sorry we can't help you. I also rearranged my day for this meeting since it was my only day off and I live 25 minutes away. They also told us they had another appointment coming in so I'm assuming they "double booked" but completely forgetting my husband. We wanted to open another account too but now we'll just take our business elsewhere. Please do better with scheduling and PAYING attention to your schedules and appointments. It really is an inconvenience for the people that work the same business hours as you do and try to come I between breaks."
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