HealthPartners Clinic White Bear Lake 1430 Highway 96 East, White Bear Lake, MN 55110

"I have been going to the Wabasha location for years, but I moved, so White Bear is closer. I was able to check in on my phone, the wait was minimal to be called back, and Kao was really nice and friendly. I brought my kindle to read while I waited, because I can be impatient. I was a little disappointed that they were running at least half an hour behind, but that's what happens when they are giving each patient the time they need. Dr. Keller was amazing. She listened and understood me, was very patient and thorough, even though it was the end of the day and I was likely her last patient. This will be my primary going forward. Excellent service. Highly recommended."

"This clinic is absolute trash. They will bill you for asking a question even if they don't actually do anything. Instead of being interested in helping you feel better they're more interested in gouging you for every dollar. The absolute worst experience."

"Miscommunication and confusion with the front desk staff forced me to reschedule an appointment. I waited around to speak to Molly the clinic administrator about the situation but she would not take the time because she was in a meeting. Now, I am forced into a drawn out, formal procedure to file my concerns. Who has time for all of this - you get a bad review. I am happy to review my bad review but you will have to go through a formal process with my wife."

"Healrh Partners clinics, staff, and doctors that i have worked with go above expectation. I sent a form to my doctor, Dr. Micallef, and the staff printed it out and she had it filled out and ready to be picked up on the same day. Wonderful communication and well organized here!"

"I've been going to the clinic for 15 years. I've had 2 primary care physicians in that time, both of them taking what I thought healthcare was to new heights. I've sat with doctors for an hour when needed. The staff has always been exemplary. Yes, as others note, they are often behind schedule - because they take the time they need with their patients. And yes, there are doctors that I wouldn't trust to treat a bruise. Once I had that experience. Once in 15 years. This is a class AAA facility - you just have to find the right physician."