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The UPS Store
315 Meigs Road, Santa Barbara, California 93109
About the The UPS Store
The UPS Store at 315 Meigs Road in Santa Barbara, California is a one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, this store has you covered. With friendly and knowledgeable staff, convenient hours, and a wide range of services, The UPS Store is the go-to destination for all your financial and store-related needs in Santa Barbara.
Photos of The UPS Store
315 Meigs Rd Ste A, Santa Barbara, CA 93109, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
10:00 - 16:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"Ridiculously good service - always helpful, efficient, flexible and inventive in the way they solve customers problems. As good as this could be, very impressive culture."
"The employee Kyle, really goes out of his way to be helpful. Even when dealing with completely foolish people he is able to be as respetful as possible."
"Let me start by saying that whenever I need to ship something, I only use UPS. My experiences with them have been overwhelmingly positive. This store, with whatever irritable employee was working on Sunday, September 4th, was far and away one of the poorest examples of customer service I’ve seen. This employees attitude was so terrible that I ended up leaving the store and will wait to ship my items out later this week from a different location."
"1.I paid extra for a decorated padded envelope to mail a wedding gift, paid extra for tracking and the clerk proceed to stick a large barcode on the front and wrap the envelope up in tape. I'm not sure why I spent the extra money to send a presentable package to the wedding party? 2. I waited 30 mins to have document notarized, waited an additional 20 min to have the notary complete forms- 3 weeks after I mailed document it is returned to me, as the notary NEVER signed the document. REALLY??? Mindless clerks. Will not patronize this UPS again."
"It's not surprising to see that I'm not the first person to write a bad review about Linda (owner of this particular store off Meigs). She's the irritable woman behind the counter that doesn't wear any UPS affiliated attire when dealing with customers. Imagine dropping off a package after a long clinical work shift and being snapped at by Linda because I showed up with my package within store hours but after that day's pickup. It's not a shipment deadline I'm frustrated about, instead it's her attitude! My shipment isn't time sensitive so it doesn't matter to me if my package gets sent the following morning. I've encountered her 2 times prior after my shifts and she repeats the same line to me about showing up after the truck comes by so that my package won't be shipped until tomorrow morning. I get it, but your store's still open and I just got off work. I work at a medical office practicing patience and empathy towards every patient's situation, and I'm always aiming for a quick, positive interaction at the UPS store but end up feeling frustrated after a brief communication with Linda. I genuinely believe she needs to improve her customer service skills to be a good example for her employees, but so far I think she needs to look to her employees for good customer service tips. I hope this feedback makes its way to her because she needs to be aware that anyone that walks into her store, despite how quick an interaction or how specific a request, is capable of writing a negative response about her and the store, which is simply the nature of being in a customer service related field and she must be able to adapt to her customers' feedback in order for her business to continue."
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