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The UPS Store
3905 State Street, Santa Barbara, California 93105
About the The UPS Store
The UPS Store at 3905 State Street in Santa Barbara, California, is a one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has got you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your transactions will be handled with care and efficiency. Visit The UPS Store today for all your finance and store needs.
Photos of The UPS Store
3905 State St Ste 7, Santa Barbara, CA 93105, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The UPS Store
"Very disappointed. The last few packages they sent out for me arrived more than a day LATER than the very latest estimated time frame. For what they charge, you'd think they'd fly it first class and get it there in under a week. I coulda driven the package there faster. I started online and entered the zip codes to and from, then weight (I have a package scale) and dimensions and UPS estimated $19 for a 2-day delivery. At this store, I actually paid $26 (plus insurance) and it will take 7 days according to tracking. Crossing fingers it doesn't push it out yet another day."
"Only UPS store I would ever use in Santa Barbara. One of the best anywhere. The employees at the store are always so helpful. This is an addendum to the original post. I am handicapped and I cannot bring packages into the store that are too heavy or cumbersome. I park in the handicap spot and Tom, the owner, or one of the employees will come out and get my packages for me. I don’t know what I would do without them."
"Aidan and Tommy assisted me in my delivery. My order for a printer was sent to the wrong address in Santa Barbara and I am in Texas. I telephoned this store and received the most courteous and efficient attention to assist me. They are fantastic. I was able to get the box to them and they did a return for me over the telephone. My box will be here on Friday in time for Christmas. THANK YOU EVER SO MUCH. Highly recommend using their services. I know I will for future shipments."
"I don't particularly want to hear how you have 400 mailboxes, so can't notify customers via e-mail of incoming letters (like USPS does), in a tone making the question seem ridiculous.. I would think it would be obvious, particularly in the mail and packaging industry, that such a process would be automated.. or at least mostly automated. A simple, "No, sorry, we don't offer that service" is more than sufficient. The representative did answer the phone fairly promptly, and my impression otherwise of the store is favorable at this time."
"I just wanted to share with you how happy I am with your customer service. First, I was lost and unable to locate your store. I thought you were in the Albertson's shopping center. I called the store for directions and the man answering the phone was super kind and friendly and took the time to provide detailed directions. Well next I arrived in the store with my Zura Z7 coffee maker and needed it packaged and had a printout of what I thought was a pre-paid shipping label. They boxed up my coffee maker and politely informed me that my printout was not a shipping label but rather just a confirmation letter from Zura informing me that they will be sending me a return label today. Tom the owner who is a super star in my opinion said no worries. We will hold the package for you and you can forward the e-mail with the return UPS packing label to me. Wow I was ready to go home with my large box and bring it back again when I received the UPS label. Tom saved me lots of time and it was super easy and he even confirmed that he received my e-mail. I run a service company and I understand how a owner and staff should interact with customers. Tom and his staff gave me 5 star service and I would like to thank you for a wonderful experience. You have earned a customer for life. Thank-You, Michael"
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