Larkspur Bike Shop

"DO NOT SHOP HERE. READ THE OTHER REVIEWS. THIS IS A PATTERN. What an awful experience. The mechanic (and I assume owner because that's the only way I see them still having a job) was incredibly rude to me when I brought in a sinple repair job. Kept yelling "lets pretend I know what I'm doing" when I tried to explain the issues with my bike. He told me he'd been working on bikes since before I was born and that there wasn't a bike he didn't know how to fix. He was unable to fix my bike, even after calling the manufacturer and yelling at them. I took my bike to Village Peddler where they removed and replaced my worn headset bearing with no assistance and no attitude. I will not return here. Plenty of good shops in the area."

"Shortly after the bike shop transferred ownership I went in and needed kickstand. He quoted me $30 which seemed a little bit high but I said go ahead. After he put it on. He said that the labor would be $20 too for a total of $50. $50 for a kickstand. That's outrageous. Fast forward 3 months and that $50 kickstand no longer worked. The bolts got mangled on it. Through no fault of my own so I went back and told them about it. It was a different guy now. And he said he would put on a kickstand for $16. Okay, that's what should have been in the first place ... But it didn't happen in the first place. And in fact, I'm out $67 for a kickstand happened in the first place but the fact that it was $50 on top of that just doesn't sit right with me. On top of the whole thing as I was leaving, he gave me some advice about tilting bike. Okay, just walked out. I do not have a high opinion of this place."

"I popped in to ask a question about by bike, Ricardo took 30 minutes it seemed to explain, in depth the shifting mechanism on my bike and how I’m not correctly adjusting my cables. I live 45 minutes north and when he explain to me what their tuneup included I arranged to take my bike in. Very satisfied. Ricardo pays attention to details."

"I recently discovered that Larkspur Bike Shop is under new ownership. The customer service was exceptional, with attentive staff who eagerly assisted me and offered valuable recommendations. The bike shop is well equipped with a great selection of bikes, accessories, and gear catered to all levels of cycling expertise. The staff's impressive knowledge and mechanical prowess were evident as they effortlessly addressed my inquiries and provided expert advice. What truly set this shop apart was its exceptional repair and maintenance services, ensuring that my bike was in optimal condition. From their warm welcome to their skilled guidance, this new owner has created an outstanding cycling haven. For a remarkable experience with excellent customer service, a great selection of inventory, knowledgeable staff, and top-notch mechanical expertise, I wholeheartedly recommend this bike shop as a must-visit destination for cycling enthusiasts."

"Bought my mountain bike here. Super knowledgeable and friendly staff. This is where to go to buy Giant, and they also have an awesome mix of full suspension bike's for rent. It's a big plus that they are also right on a major bike path!"