SESLOC Federal Credit Union

"We have been members for several years and utilized Sesloc for several loans within that time. They have always had great rates and little to no issues. Shout out to Kenet and Chris who helped us on our most recent loan; they made the process pretty easy for us."

"I can't say enough about Bill Newman and Jared Maxwell at sesloc. They both went above and beyond to help me and I don't know what better way to let them know. Thank you Jared and Bill."

"I had a wonderful experience with an employee of Sesloc this morning who rectified a problem that I was having with remote banking and transfers between personal and business accounts I have never had another bank in the past which has provided me with so much courtesy and integrity----go Sesloc, you're wonderful!"

"Beware Manipulative Business Practices: I went in for a CD. The teller said, "When the CD is about to mature, we will notify you. You have ten days to respond. If we don't hear from you, the CD will automatically renew." Fair enough. Except that when I received the form to sign, that wasn't the only choice. You can also have it rolled back into savings. The 'renew' option had been pre-checked by the teller. When I confronted her about this, she said, "I'm sorry. That's just the way we were trained to do it." Of course. The bank wants to keep the money. Best not mention that other option to the customer. Best the bank check the box, rather than the customer. When I asked the penalty for early withdrawal, I was told, "180 days interest." INTEREST? That's all? That's GREAT! Why, that's not even your money -- it's the bank's! Well, except it IS your money. You don't get the "interest" until it matures. And "180 days" is meant to muddy the waters -- it sounds like a lot less money than "six months interest". No, what you'll be charged is the equivalent of six months interest from your own money. Coming from a corporate sales background, I should have seen this coming. SESLOC is just good at selling the 'we're you're friendly neighborhood credit union!' image. Nah. I gave 'em three stars because that's average. And that's what they are -- an average, money-hungry bank, lol. On the upside, these are very clever sales techniques, and will probably keep them asset rich and stable for many years. ;)"

"Kelly was SO helpful in handling a joint account issue at the Broad Street SESLOC! We have always had the best service there!!! We also feel very secure at SESLOC and that they have high customer service that soooo many online banks/credit unions don’t! Thank you!"