10th Frame Pro Shop 3364 East La Palma Avenue, Anaheim, CA 92806

"Absolutely awful. This guy does not know how to treat his customers. I try calling, he doesn’t pick up. His voicemail is completely full so you can’t even leave a message. I text him and it takes him hours/ days just to respond back. All I wanted was to get holes drilled into my ball and THATS IT! The man can’t even tell me how long it takes! I am so incredibly annoyed. Don’t wast your time here."

"If your not a local or a groupie bowling alley rat dont go. Save your self the money and frustration. r this is the second time I've been treated less than. Had to hoover over them to make sure that I was next in line almost all day. He thought I was just some run of the mill bowler in which I'm not, I average 180 and have been playing for many years. They do not take any time for you to ask questions, watch you bowl, ask you relevant question. They should just name it "drill and go" God forbid you take any time out of they're precious smoke breaks. 2 balls drilled wrobg... over 250 dollars down the gutter"

"Truly terrible customer service and punctuality. Multiple chances. Cannot or will not drill your ball unless you stand there over him. Waited weeks on atleast 2 different ball drill jobs. WEEKS. Watched him write down on HIS receipt/ball tickets what I wanted done, and spoke to him on the phone a week later (after failing to meet due date again) what I wanted done. Still sat for another week untouched. Finally had to walk in and take my undrilled brand new ball that was a warranty replacement from his shop. When I purchased the ball from him, same mistakes/misunderstanding­s/punctuality problems. Multiple wasted trips back n forth to his shop on mulitple drill jobs. Oh and the hours that are posted online and in his window aren't correct. Been bowling in leagues there going on 3 years now. Wish this review wasn't accurate, but it is."

"Pro shop was able to order the specific shoes my dad wanted for Christmas and I was able to pick them up a few days later. Minus one star because the guy left 45 minutes early the day I went to pick them up so had to drive out there again the next day."

"I've been to 10th Frame Pro Shop a number of times for various services and drive down from L.A. to do so. They are most definitely worth it. The service has every time been impeccably excellent and pricing quite modest. Doesn't matter who you talk with when there because the owners Minh and Cendy keep everything up at world class service levels because that's just how they are about bowling and supplying the public with the proper equipment set up the correct way. Respect is a perfect two way street when there which is as it should be everywhere. >:)"