PenFed Credit Union
About the Business
PenFed Credit Union is a trusted financial institution located at 1410 North Main Street in Salinas, California. As a credit union, PenFed offers a wide range of financial services including ATM access for convenient withdrawals and deposits. With a focus on providing excellent customer service and competitive rates, PenFed Credit Union is dedicated to helping members achieve their financial goals. Whether you are looking for a loan, savings account, or investment opportunities, PenFed Credit Union is a reliable choice for all your financial needs.
Photos
Location & Phone number
1410 N Main St, Salinas, CA 93906, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I got this credit card for the 5% back on gas. After spending $12,000 I was able to get a $50 apple gift card. Do the math. If I would have used my 3% cash back card from BofA I would have gotten $360. Seams like a scam to me. Closed my account today"
"So far so good, I do most of my banking online with them, they do need to improve their mobile app as the features don't all work as well as they do on your laptop. I got a nice credit card low interest rate. It would be nice if the banks would communicate with each other, one credit union to the other so I can transfer money when ne we ded."
"This bank is literally TRASH!!!! I deposit my check through the ATM it didn't go through and it didn't gave it back either. They have no record that I deposit a check so now I'm supposed to wait 2-3 days. It's always problems with them. Definitely just waiting to get this solved and closing my account with this TRASH OF A BANK!"
"Good LUCK banking with these people. They took weeks to send a paper notice requesting additional information, after I had already been approved for their credit card. Fast forward 13 days from the date they supposedly mailed my card and I still have not received it. First class mail does not take this long to arrive. Update: After the paperwork was finally sorted, there have been no further issues with banking. The app and website have been fine and I never have to reach out to customer service."
"Since PenFed has merged with AllUSCreditUntion the customer service over the phone has been terrible. They closed my account with only 3 days to Christmas and felt it was best to send a letter instead of the multiple forms of contact on file. AllUS has always been very professional when communicating and so far we have not had that experience since the merge. Still have not received any letter on how to proceed with MY funds and they will not provide any information over the phone. If YOU PLAN TO BANK HERE DO NOT, IF YOU HAVE A CURRENT ACCT PLEASE WATCH YOUR MONEY OR DO NOT MAKE THIS YOUR PRIMARY BANK!"
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