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The UPS Store
849 Almar Avenue, Santa Cruz, California 95060
About the The UPS Store
The UPS Store at 849 Almar Avenue in Santa Cruz, California, is a convenient one-stop shop for all your shipping, printing, and small business needs. Our friendly and knowledgeable staff are here to assist you with a wide range of services, including packing and shipping, mailbox rentals, document printing, and more. Whether you're sending a package to a loved one or need professional printing services for your business, The UPS Store has got you covered. Visit us today to experience our reliable and efficient services.
Photos of The UPS Store
849 Almar Ave # C, Santa Cruz, CA 95060, United States
Opening hours of The UPS Store
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of The UPS Store
"Carlos was so helpful! I lost my receipt and he was able to cross locate a new tracking number for me. Not a simple task I’m sure!"
"Lately, 3 weekdays out of 5, this UPS franchise has been closing 5-10 minutes earlier than their posted hours promise. This is extremely frustrating for customers who have rushed after work to drop off packages, only to find the store completely darkened, chained, and locked. Posted business hours are a commitment to the community, and barring some unforeseen emergency, they must be honored."
"I’ve used this location for shipping probably 50 times or more over the past few years... every single time I am SO extremely impressed with their customer service that I walk out and think to myself, “I need to post a review!” or while there feel the need to tell the employee to please let their manager know they are doing an exquisite job! I never do because I don’t want to come across as creepy, but this location needs to know they really do stand out amongst any shipping service available. The only minor inconvenience I’ve ever had here is that the parking lot is very tight and busy as it is shared with Safeway (obviously not their fault). In general I am someone who dreads running errands because of the inefficiency of it and the generally poorer level of customer service at most places—so, the fact that a UPS store is consistently such a pleasant experience is quite amazing. Hats off to whoever the manager is here as they’ve done a great job in making sure all their employees are very well trained, deliver exceptional customer service, and also seem happy to be there."
"Can’t say enough about the UPS Santa Cruz store on the westside. Jake, took my concerns seriously and track down my last package that was making the rounds across the country to New York State and back several times before it was located. After a negative experience on the phone, with a call center, I was thrilled to receive my package within a week. Jake was honest, direct and compassionate, acknowledging my frustration and a good human being all around! Great customer service!"
"Could not ask for better service or friendlier and more courteous personnel. I have been a loyal customer of the UPS Store on Almar for over a decade. We have recently been operating at home without our printer, scanner, and fax machine due to remodeling, and I have come to depend on the prompt, excellent, and glitch-free service of the UPS STORE. The manager, Scott, is a gem. He is one of the nicest people around and supremely competent. As an aside, I get incredibly annoyed when people complain about the "high prices" at the UPS Store. Yes, their prices are higher than US Postal Service counterpart services...but one is paying for the convenience and prompt service. Remember, having to circle around for parking downtown, pay for that parking, and then waste time in a long post office line is a significant cost. My advice to whiners is to stop griping…or better yet, take your outraged indignation about the UPS Store to the post office at holiday time. Something tells me that your experience in the endlessly long lines there will change your tune."
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