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The UPS Store
712 Bancroft Road, Walnut Creek, California, United States
About the The UPS Store
The UPS Store located at 712 Bancroft Road in Walnut Creek, California, is a full-service financial and retail store offering a wide range of services to meet all your shipping, printing, and business needs. From packing and shipping services to printing and copying, mailbox rentals, and notary services, The UPS Store is your one-stop shop for all your personal and business needs. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to provide excellent service and convenience in one location.
Photos of The UPS Store
712 Bancroft Rd, Walnut Creek, CA 94598, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The UPS Store
"They have excellent customer service, friendly and helpful staff. They go above and beyond for all their customers."
"I often choose this UPS location to return Amazon packages, however, I have decided to use a different location going forward. This year alone, this store has closed earlier than the posted hours. It’s very inconvenient to make the trip out there only to find out the employees have decided to close doors anywhere between 5 to 20 minutes early. The first time I was annoyed, but let it go (as well as the second time) but after three times, I have decided to express my frustrations."
"They charged me $48.64 to overnight a letter from the Bay Area to Bakersfield. 3 days later it hasn't gotten there. I came in the store and was told they took my money and just mailed my letter by US Mail! This is just fraud. They charged almost fifty bucks to overnight a critically important letter, and instead just threw it in the mailbox. Karla the manager thought the right reaction to me complaining about being ripped off in this way was to educate me "for next time": "You see here where the tracking number starts with 947011? If it is supposed to be overnight the tracking number will start with 1Zblah blah" -- so my bad for not knowing their internal numbering system. They just rip people off."
"Can't trust them to get your package going in time. Had an urgent shipment for my small business and dropped it off at 4:30. Didn't leave the store until 2 days later. Completely pointless when you try to overnight something."
"Need to return a package, followed instruction to pack it, came here, waited a little, there were two before me. The actual work was pretty simple: gave her the package, she scanned it, printed a receipt for me, and took the package. Nice and friendly here. Sure, face mask is required to enter, as expected."
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