Walgreens Pharmacy

"ALWAYS understaffed in the pharmacy. If you like to wait in line, all the time, everytime, this is the place for you! At least they are consistent..."

"This is my local pharmacy, and every single time I go there, everyone is extremely rude and judgmental. They have attitudes all the time, and the lines are always to the front of the store. Its sad that people can be so inhumane. Every time i need my prescriptions filled i have to deal with ignorance. Today i went to fill my prescriptions and they said oh you will need to wait 2 hours because we’re going on lunch for an hour. Although I understand we all deserve to a lunch but when you have a really sick woman with hives all over her body and need medication as soon as possible, i find it pretty sad. There is no way that i could go sit down to eat a lunch knowing this woman told me she is in dire need of medication before she falls into the ER. The cashier said i dont think we can fill the scripts hold on let me check. I sat there for a half an hour for them to close the gates and not even tell me anything. Just sat there looking dumb. Overall it’s always a horrible experience for me. I would give them 0 stars if i could. Come on people we need to be more kind, you never know what someone is going through."

"They lost track of their flu vaccine inventory last Fall. I had an appointment scheduled but they didn't have any doses. Wasn't too pleased to wait another 24 hours to get antibiotics because their pharmacy prescription system doesn't seem to handle same day scripts efficiently. Good thing it was just antibiotics and I was just fighting an infection that progressed and worsened during that wasted time..."

"Pharmacies are an important part of my life since I take a ton of medications. I am also very particular and demanding. My pharmacist is more important than my physicians. The docs simply prescribe. The pharmacists must dispense the correct med, in the correct dosage, and most importantly, need to be aware of the manufacturers plus the supply and demand for thousands of medications. It’s a taxing and involved job. Ashley, a seven year veteran of this Walgreens on Howell, is a God send. I moved back to Milwaukee after 12 years away, and my prescriptions needed to be transferred from an independent pharmacy in Seattle, Washington. Ashley took this personally, as the Seattle pharmacy was being West Coast lazy and not answering their phone. She phoned them countless times, finally getting them to answer twice before they would transfer my medications. When I showed up at Ashley’s Walgreens to discuss the dispensing of my meds, she was patient, understanding what I wanted and what was necessary. She explained my responsibility in getting the manufacturers I required, and knew exactly what she must do. Ashley also helped us save money on medications that were not covered by insurance. As I said, she was a God send. Thus, I will ask if Ashley is working before I drive to this Walgreens. When I phone, I will ask for Ashley. She is now my doctor/pharmacist. Having that is priceless when you are older and have health needs."

"Absolutely horrible customer service and customer treatment; I had a refill available but the blonde woman I dealt with denied it's existence. I then spent my next work day going through the process of getting a fresh prescription written by my doctor, calling my insurance company to wave the "no coverage" deadline, and calling the pharmacy to check on its availability. Not to mention, this technician refused to allow me to speak to her supervisor, and she berated me in front of customers while questioning my intelligence regarding my own personal medication history. After this medication is up, I'll never shop at a Walgreens again."