The UPS Store 2872 Ygnacio Valley Road, Walnut Creek, CA 94598

"Notary lady has a terrible attitude , she seems as if she needs to retire or check herself , as she talks to employees and customers extremely unprofessional. I won’t be returning because of her. Also upon getting my document notarized she attempted to claim that the payment had to be put in the persons name who was not paying for the service and also offered them a copy of my document without my permission. We got the job and I was able to record the transaction for my records but won’t return for their services unless she retires. Don’t need to be doing this type of work if you can’t be respectful and also not insert yourself into notary business aside from being the witness you are hired to be. Thanks for the service ups we will visit a different location next time"

"The team at this store continues to make shipping such an easy process for me each time I walk in the door. Customer service is exceptional and they are happy to help you."

"Thank you Laccie! She helped me with a livescan and mailing a package, and delivered perfect customer service. There was an insane rush when I was in the store and she was there by herself - but she crushed it and was so helpful and kind to every customer the whole time. Laccie, your employer is lucky to have you managing this location."

"Live Scan: I had to complete my live scan. I called and was greeted by Lacy. I shared with her what I needed to complete, that I was heading out of town the following morning, and she said, come on in, I'll get you taken care of. She asked if I had my application, then stated she could access everything via the QR code. I walked in 6 minutes before close, (on Halloween evening), as quick as I could provide her the QR code, my DL, she had my finger prints done. Excellent service, super courteous, highly recommend. THANK YOU, Lacy. :-)"