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Kaiperm Credit Union
1550 Newell Avenue, Walnut Creek, California 94596
About the Kaiperm Credit Union
Kaiperm Credit Union is a financial institution located at 1550 Newell Avenue in Walnut Creek, California. As a credit union, Kaiperm offers a range of financial services to its members, including savings accounts, loans, and investment options. Additionally, Kaiperm Credit Union provides convenient access to ATMs for easy banking transactions. With a commitment to serving the community and helping members achieve their financial goals, Kaiperm Credit Union is a trusted partner for all your banking needs.
Photos of Kaiperm Credit Union
1550 Newell Ave, Walnut Creek, CA 94596, United States
Opening hours of Kaiperm Credit Union
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Kaiperm Credit Union
"Each time i get an emergency case needing an urgent assistance, Kaiperm does not fail to meet my needs and expectations. Instead, they exceed all of that. I have not had any bad experience with Kaiperm. Their service is by far the best!"
"Review for May 2022: I lost my debit card yesterday and even though it was after banking hours on a weekend, I had hope that someone from Kaiperm website could help me access my funds. I was pleasantly surprised when I got a text and phonecall from Karen, the CEO of Kaiperm who went above and beyond in locating an advanced ATM that can help me gain access to my account. Her patience and professionalism in guiding g me for the next steps truly helped me and assured me that I am banking at the best credit union ever! Thank you Karen for making me feel valued by your institution, your customer service excellence is very much appreciated. New review for Jan 2023: I love the services they provide at Kaiperm Credit Union!!! The text feature to help with my concerns are always addressed efficiently and right away! Heather helped me with my concerns of withdrawing my money with other co-op ATMs and she helped me tremendously. Thank you Heather!"
"If I could give more stars, I would! Kaiperm is a small, very personable credit union and I have had many years of great service with them; however, the customer service I received last night was far superior to any I have ever experienced from ANY business. I had a weird mishap with my bank card and was stranded at 10 pm with no way to access my money for gas and bridge toll. Looking for assistance, I went to the Kaiperm website and sent a chat message. As expected, I received an automatic reply stating it was outside of normal business hours and someone would respond the following day "unless urgent." I responded "Urgent," more out of frustration than really expecting anything to happen. To my astonishment, someone replied and then called me. I could tell she had been sleeping, however she spent the next 20 to 30 minutes resolving the issue with my bank card. Even more impressive, she was the CEO of Kaiperm. I cannot give enough accolades to a business where the CEO works just as hard as a teller to help their customers. You are doing yourself a huge disservice by not banking with Kaiperm Credit Union!"
"My dealings with Kaiperm credit union was and is absolutely amazing. They communicate very well and all of the costumer service employees I dealt with very helpful. A + organization. Thank you for all you do. When the CEO of the bank steps in to help you because there short staffed tells you a lot."
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