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The UPS Store
1555 Botelho Drive, Walnut Creek, California 94596
About the The UPS Store
The UPS Store located at 1555 Botelho Drive in Walnut Creek, California, offers a range of financial and store services to meet your needs. From shipping and packing services to printing and mailbox rentals, The UPS Store is your one-stop shop for all your business and personal needs. Our friendly staff is dedicated to providing excellent customer service and ensuring your experience is convenient and efficient. Visit us today to see how we can help you with all your shipping, printing, and business needs.
Photos of The UPS Store
1555 Botelho Dr, Walnut Creek, CA 94596, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
10:00 - 15:30
Sunday:
Closed
Reviews of The UPS Store
"The lady who works on the counter keeps making it difficult for me to ship an item. I have never experienced this type of bad service in other UPS stores."
"Be very careful. The store policy is to add 1 inch to every measurement. I called them out on it and the clerk said that its store policy per her manager. Package in question was $89 at this store vs $58 at the store down the street with correct dimensions."
"Very unfortunate experience. Thought I could just quickly drop off a shein return on my way to the gym but no such luck. Took me 10 minutes to park, waited in line for about that long and then was told there’s a charge to tape my box, when the return website said not to close it. So I left without this errand being run, I have to go home and tape my box and find another UPS store. The employee was very nice but clearly the management is not."
"Great customer service here today! Easy parking, I had 2 returns for my friend, didn't understand the procedure with the Q codes, the young woman employee was very helpful and patient, and knew just what to do, and the customers in line were kindly patient with me as well. Thank you for the great service."
"The Good: Nice locations, Big Parking space, Pretty easy to get in and out fast. The Bad: Beware of one very strict older lady (maybe owner) Beware for Amazon Returns. 1. Make sure you have a shipping box, she will not accept without a box. 2. Don't ask for receipt, she will not give you one. 3. Don't ask questions or comment, if you don't want a rude answer. I've done multiple transactions with her and if you follow those 3 rules, it will be fast transaction. Except for her everybody else seems to be polite. Look at the other google reviews , box and return issues seems to be consistent comment."
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