Monica Jones - CrossCountry Mortgage, Inc.

"Another smooth purchase process with team Jones. This is our second time working with Monica, Lauren, and now Rhonda. Before we started house hunting we went through the pre-approval process to give us better leverage when making an offer. We then listened the the advice and options we could exercise. We went over with Monica about potentially using a 2-1 buy down to lower our interest rate since it was pretty high. We also went over future refi options. When we were ready to make an offer on a place, we used Monica's team's reputation to close efficiently to our advantage. With a lot of loans getting denied, we showed our evidence and our offer was accepted. The process to get funds moved was fast and furious. Monica's team was in constant contact during every step of the closing process. We had the keys in our hands right after New Year. Really appreciate them working over the holidays. Thank you Monica and team❤️."

"Monica is amazing! Team Jones has helped dozens of my buyers get into a mortgage over the years. Monica is always knowledgeable on the current market, she's organized, communicative, and she's super helpful especially with first time buyers who need the extra time and effort to be sure we have a smooth escrow process. I love working with Team Jones! Thank you for all you do."

"I recently bought my first home with the help of Monica Jones and her team. It was a great experience because her team helped me every step of the way, answering all of my questions promptly. They were very responsive and kept everything moving smoothly. We closed escrow in just 10 days, just before Christmas! I really appreciate all their help and so happy I was able to work with them. She also was very knowledgeable about loans and interest rates as we are currently in a time of uncertainty as it pertains to rates. I appreciated all her help and guidance in this stressful time, but she really made it very easy and stress-free! I believe I did get the best loan for my situation and also feeling optimistic for the future as rates fluctuate. I would highly recommend Monica Jones to anyone looking to purchase a home for her great communication and expertise."

"We had a great experience with Cross Country Mortgage. Monica was very helpful, and answered all of our questions. We also worked with Lauren, and Rhonda who were also wonderful. The communication between us and the Cross Country Montage team was more than satisfactory, and they helped us through the whole entire process, telling us what to expect, next steps, etc. We even closed early! If you are looking for your first or next home, I highly recommend Cross Country Mortgage."

"Monica Jones and her team are incredible and made our home buying experience fun, smooth, fast and stress free. I appreciate her honesty, which is critical having to make the biggest move and responsibility. I’ve applied to 4 other lenders for the past 2 years and besides my friend’s referral, Monica was very knowledgeable, informative, and cares about meeting your needs. She and her team are always willing to answer all our questions. Other lenders still call us numerous times even after I declined and said we already closed the sale! This is good example of why I did not decide to go with them, because they don’t simply listen and just care about what they can get. Again, we appreciate Cross Country Mortgage and Team Jones professionalism and efficiency! My family and I are now happily living in our dream home! Thank you so very much for helping us make this happen!"