American Financial Services

"Mr. Robert, is a professional dedicated to help people on how to file tax returns, resale tax for small businesses, payrolls and much more. We, been with American financial for 8 years and we have learn how important is to file on time and how to importan is to be more organized with your finances and taxes. If you go to this place don’t spect to hear what you want to hear, in this place they will protect you, from mistakes that other tax preparation companies don’t care and they will help you to learn on how to create a good relation with the IRS, to avoid any problems for your company on the future, with out any surprises. If you really want a good tax prep, payrolls, notary services, and much more this is the place. Thanks American Financial team!"

"Notary put wrong year on the document, then (intentionally?) misspelled my name on the replacement. No refund, no apology. When I asked for an apology he refused and challenged me to a fight. Extra bonus: they don't practice social distancing. On my first visit there were five people in the tiny waiting area."

"I came here last year and just felt like i was irritating them and it wasn’t very welcoming but their office is small so you’re pretty much in and out right away. This year, I “filed” my taxes with them again over a week ago. Someone from their office calls me on a Saturday afternoon while I’m at work and says, “we need a pin to file your taxes. We close at 5” I thought it was weird they contacted me this late. The IRS office isn’t open on a Saturday! Even online they’re only available 9am-4pm. I had to wait til Monday to get my pin. I sent them an email and didn’t get a response back so I start to worry. I call them and the lady puts me on hold... then i get passed to the older man that acts like he doesn’t want to accept the fact that he’s latino. He’s just completely rude on the phone and has a nasty attitude. Why are you working there if you’re just going to treat customers like garbage? This place is a rip off, bad business and unprofessional. I wouldn’t be surprised if their business closed down. Their lack of customer service is unbelievable."

"We are longtime clients, we are grateful. They offer a fast and reliable service. Efficient and friendly, a great combination!"