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The UPS Store
1111 West El Camino Real, Sunnyvale, California 94087
About the The UPS Store
The UPS Store at 1111 West El Camino Real in Sunnyvale, California, is a one-stop shop for all your shipping and printing needs. As a trusted name in the industry, The UPS Store offers a wide range of services including packing, shipping, printing, and mailbox services. Whether you need to send a package across the country or print out important documents for a business meeting, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to handle your important items with care and efficiency. Visit us today for all your shipping and printing needs.
Photos of The UPS Store
1111 W El Camino Real Ste 133, Sunnyvale, CA 94087, United States
Opening hours of The UPS Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of The UPS Store
"Exact same experience as other comment mentioned - they refuse to ship the package unless I purchase the whole roll of tape from the store, or go back home to tape it more complete. Not saying the large packages, but even for a hand-size small package, the manager pointed out a half inch gap around label and refuse to help tape it. Providing or buying a short piece of tape so I can do by myself is not an option. Be sure to pack well or bring the tape if you'd like to drop off packages there. EDIT: It's good to know UPS store is running by local community instead of corp; though still - you could've been providing better customer experience, e.g. sell / help tape the package with reasonable fee instead of forcing people buy whole roll of tapes."
"I dire need of customer service training. Came here today to get something notarized, and the gal refused to take my father's military ID. I shared that the website says that a military ID is valid for identification, and she was extremely rude, stating I can not trust the website and they only follow what the notory official site says. When I attempted to share with here that the official website does list it as valid form of ID and went show her the page thinking she would want to know for reference she again curtly responded that she was not here to argue with me and if I wanted to be refused she would do that (did not even look at the page so obviously she haad no interestin finding out id it was true or not) . I needed to call someone to be a second witness. Besides, it looked like my 88 year old fathers military ID was a fake. It is up to the notories' discretion if they want to accept a form of ID or not. I am baffled at the reason why she felt it to be so necessary to be so rude to a customer. Take your business elsewhere. If my father was not in a cast and using a walker, I would have. Will never go to this location again."
"There is a nice lady here. When you have issues with packaging or need help she goes out of her way to help you. I do not know her name but she is about 5'9 and Asian. Younger lady. Very considerate and helps you with amazon packaging. She would make a good manager."
"Tried to return a package here but since it wasn't taped up they refused to ship it. FedEx has always taped up my packages or at least given me free tape to use. There was also a long line because other customers were also caught off guard by the no-taping policy. I used to think all the shipping companies were basically the same but apparently it's possible to have uniquely bad service. I recommend using FedEx instead if you can."
"Avoid going to this UPS. The front desk man will always try to overcharge you saying it's company policy. When we contacted UPS customer care they said it was a privately operated franchise and the owner can charge you whatever he wants to and nothing can be done about it. When we went to the store to return an Amazon item. He said it needs packing and directly told it would cost $35 just to package it without even measuring it. When I asked to see a pricing chart for this he said there is no pricing chart and he would need two boxes to package my item. Most likely scamming people because I returned a similar package at a different UPS store and they charged me only $9.99 for packaging."
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