Chase Bank
749 West El Camino Real, Mountain View, California 94040
About the Business
Chase Bank, located at 749 West El Camino Real in Mountain View, California, offers a range of financial services including ATM access, banking, and finance solutions. With a team of business professionals, Chase provides guidance on improving cash flow, credit solutions, and payroll management. Online and mobile services, business credit cards, and payment acceptance solutions are also available for businesses. JPMorgan Chase Bank, N.A. is a subsidiary of JPMorgan Chase & Co., offering investment products and services through J.P. Morgan Securities LLC and annuities through Chase Insurance Agency, Inc. Chase Private Client is a banking and investment product and service offering. Bank deposit accounts are subject to approval and are offered by JPMorgan Chase Bank, N.A. Member FDIC.
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Contacts
749 W El Camino Real 1st Flr, Mountain View, CA 94040, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"The company I work for uses Chase for business. I’ve had great experiences at another branch I usually go to. I have been here once before and it was fine. This last time I was “helped” by a very rude and condescending teller named Azadeh. If you’re getting paid to stand around waiting for customers while you’re on your phone you should have a better attitude. I’m sure we are not the only business that handles most payments online. We have very minimal cash deposits and typically do not have enough coins to roll up. If you don’t like counting coins maybe you need a new job. I agree with other reviewers here that if you’re not rich or handling a large account, don’t expect good customer service at this branch. The greeters up front are the saving grace. Maybe they can train Azadeh on how to provide good customer service."
"I felt compelled to write this review because my experience with this branch has been exceptional. Unlike some who prefer online banking, I personally enjoy visiting the bank in person. The branch manager stands out by warmly welcoming every client and expressing gratitude upon their departure. She actively engages with clients in line, addressing their concerns. The entire team is highly professional, delivering outstanding customer care. They have even taken charge of managing my investments and retirement accounts. I'm truly grateful for the positive impact they've had on my financial life."
"I'd like to share my experience with this branch in just one word: phenomenal. I had visited three different banks in my quest to open a business account, and each one came with its own set of issues. Finally, I walked into the Chase Mountain View branch, and my experience took a turn for the better. Upon entering, I was greeted with a warm and welcoming smile by the lady at the reception. She directed me to the lobby and assured me that she would find a banker to assist me. In just 2 minutes, a gentleman named Edward Weller made my day. Not only did he help me open my first business account, but he also connected me with the best business specialist to address my business needs. I was truly impressed by Mr. Weller's wealth of knowledge, professionalism, and compassion. He holds the position of Senior Private Client Banker here, and if you ever require business accounts, I highly recommend requesting his assistance."
"Excellent Service and Expertise at Chase Mountain View I have been a long-time customer of the Chase Mountain View branch for many years and have always received exceptional service. The staff is extremely professional, knowledgeable, and helpful when it comes to my banking needs. In particular, one of the associate bankers named Ismael recently assisted me and went above and beyond. He took the time to understand my situation, answered all my questions patiently, and recommended solutions tailored specifically to my needs. Ismael was truly kind, caring, and wanting the best outcome for me. All of the bankers and tellers are experts when it comes to Chase products and services. They take the time to explain things clearly and make sure I understand all of my options. I never feel rushed or like just another account holder. I highly recommend this Chase branch to anyone looking for a professional banking experience with a personal touch. You will receive attentive service and feel confident in the expertise of the staff. Kudos to the team at Chase Mountain View for continuing to provide an exceptional banking experience after all these years. Their commitment to customer satisfaction keeps me coming back."
"I consistently receive warm greetings and expressions of gratitude for my business at the Chase Mountain View Branch. It offers precisely what I seek in a community bank-- personalized service and meaningful relationships. I wholeheartedly recommend this branch to anyone seeking an exceptional banking experience. Their unwavering commitment to customer satisfaction ensures my loyalty. I want to give a special shout-out to Andrea for consistently facilitating my transactions with such grace. Her calm and kind demeanor enhances the overall satisfaction of our interactions."
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