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The UPS Store
101A Clay Street, San Francisco, California, United States
About the The UPS Store
The UPS Store, located at 101A Clay Street in San Francisco, California, is a reliable and convenient option for all your shipping and printing needs. As a trusted name in the industry, this finance and store institution offers a wide range of services including shipping, packing, printing, and mailbox services. With friendly staff and competitive prices, The UPS Store is your one-stop shop for all your business and personal needs. Visit us today for fast and efficient service.
Photos of The UPS Store
101A Clay St, San Francisco, CA 94111, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of The UPS Store
"Nov. 2023: Detailed updated review coming on why the rating change from five stars down to one. ____________________ This store is where I get my mail and packages because I have a UPS "mail box." I love getting all my Amazon and other packages at this UPS store. I don't have to worry about porch pirates (a huge problem here in San Francisco) because my "porch" is a secure building with actual humans keeping an eye on my stuff. Plus, there's always someone "home" to get shipments and sign for packages or mail requiring a signature. Regarding location, this store is easily found; it's located on the first floor at the Embarcadero 3 building in San Francisco's Financial District. This store is very large compared to other UPS stores I have visited. That's because this Embarcadero store provides every service a UPS store can offer, from notary and fingerprinting services, to selling packaging materials and a few office supplies to remedy basic logistical needs. Another nice service of this Store, on my behalf the (friendly) staff have signed for all manner of EXTRA LARGE packages. To my dinky mailbox I have had delivered: 50" TVs, three LARGE electric bikes, and two behemoth convection microwave ovens. Now that's service! Now, about the staff. What's essential in retail is providing superior customer service. The only way a retailer can do that is by hiring intelligent, hard working, dedicated people. In this regard, what really stands out at this store is the employees! The staff at this are knowledgeable, kind, helpful, caring, and simply just very fine folk. The employees are so outstanding that each Christmas to show my appreciation I hand out $100 tips to them. (Side note: what a contrast to the USPS employees at the Gateway Embarcadero station employees who are the polar opposite to UPS staff. For the 22 years I had a PO Box those civil service employees were rude, nasty, uncaring, and moronic. Indeed, those USPS employees were the reason why I moved my mailing address from Embarcadero 1 to the UPS store at Embarcadero 3. "Checking my mail" is now a pleasant experience instead it being a loathed chore.) Bottom line: I highly recommend the Embarcadero 3 Clay Street UPS store. Whatever the service needed you can be certain the friendly staff will get the job competently done and you will leave the store confident that things were done right."
"John Luk was amazing. He helped me ship two packages, answered all my questions without being bothered. Had a smiley face the entire and gave me a great customer experience. I hope the store is able to recognize this gem of a person."
"Went to ship my documents today. In and out in 2 minutes. The lady attending everyone, Zainab, was kind, courteous and fast."
"Update- what is up with this location? Tried to drop off an Amazon return, and they are closed an hour early. Why is there no reliable UPS stores or fedex locations? Walked in this morning to drop off the package, and there was no one in the store. Like, no worker at all. There was a sign that they would be back at 9:30a. The worker finally came back, she was the only one working and has to leave to take bathroom breaks. I told her that anyone could have stolen anything from the store (computer equipment, packages, etc). But she said she can’t lock the door, so just has to leave it unlocked while she leaves. Very strange, and not secure. There should be enough people working so packages aren’t left unattended to be stolen."
"Please avoid this location, the old guy takes forever to process anything. It took him 45mins to take a finger print. Not sure what is worse, this one or the USPS around the corner. But it's ok if you have 2 hours to kill in the store."
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