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The UPS Store
369 3rd Street, San Rafael, California 94901
About the The UPS Store
The UPS Store at 369 3rd Street in San Rafael, California, is a one-stop shop for all your shipping, printing, and business needs. As a trusted provider of packing and shipping services, this store offers a variety of shipping options to meet your needs, whether you're sending a package across town or around the world. In addition to shipping services, The UPS Store also provides printing services, including business cards, brochures, and flyers. With friendly and knowledgeable staff ready to assist you, The UPS Store is your go-to destination for all your finance and store needs in the San Rafael area.
Photos of The UPS Store
369 3rd St B, San Rafael, CA 94901, United States
Opening hours of The UPS Store
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
10:00 - 18:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I was the only one in the store and just needed to drop off a prepaid package. The employee, Fernanda, was flustered and couldn’t figure out first how to scan it, then enter things correctly in the computer, then came the problem of printing the receipt. I told her I didn’t need it, then she she got short with me and said no we can’t do that; I’m trying just wait. Of course I asked if there was a manager that could help, and she was the only incompetent employee there. 20 minutes later she called someone and got it working. It’s ridiculous that you’d have someone there alone that can’t do her job."
"I hate the waiting to pick up packages. There should be a speedy line for those who pay a substantial amount for a mail box. I often find myself in a long line while the clerk is busy with some lengthy notary client. The mailbox and shipping work should be quick moving. The notary work is like an anchor that infuriates me. I have had leave several times. I am writing this as I wait in line."
"I couldn’t print my label at home, so brought to store as a PDF to give them to print out for me. $3.67 to print out the label on a plain sheet of paper. What a ripoff. Go to FedEx across the street if you need your label printed."
"DON’T PATRONIZE THIS PLACE IF YOU DON’T WANT TO WRECK YOUR DAY!!! The worse customer service from the most rude, arrogant, offensive and unprofessional young clerk, actually two young clerks. They refused to give their names not only to me but a kind customer gentleman who came to my defense. He asked the first one why she was treating me so badly. Her respond, “ I don’t want to get involved” followed by “I don’t care.” I don’t appreciate being made fun of for being hard of hearing or for not knowing how to find the return label on my iPhone fast enough. And then to think they refused to give me their names! The one gal slapped the greeting cards I wanted to buy down on the counter and amongst my change and deliberately went through the bills to give me a torn one. I was so shaken up that I called UPS customer service when I got to my car. I’ve followed up 3 times to no avail; never an apology, never a call from a manager, etc."
"I have been here 7 or 8 times since moving nearby, always for very straightforward packing and shipping needs. It's always the same guy there. He has been extremely rude and unprofessional towards me 100% of the times I have been there. If I HAVE to use UPS, I will now drive an extra 10-15 minutes to go to another location."
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