U.S. Bank Branch
1655 Oceana Boulevard, Pacifica, California, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 1655 Oceana Boulevard in Pacifica, California, is a trusted financial institution offering a wide range of banking and financial services. With a commitment to providing excellent customer service and innovative financial solutions, this branch is dedicated to helping individuals and businesses achieve their financial goals. Whether you're looking to open a checking or savings account, apply for a loan, or explore investment options, the knowledgeable staff at this U.S. Bank Branch is ready to assist you. Visit us today to experience personalized banking services tailored to your needs.
Photos of U.S. Bank Branch
1655 Oceana Blvd, Pacifica, CA 94044, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of U.S. Bank Branch
"Customer service is horrible! There is often only one person working.Yesterday I had to wait 45 minuets to make a deposit because the customer before me was having trouble with his account. The only person working at the branch helped him but the line got longer and longer. About 2 months ago I had to make an appointment to see someone who could put my husband on my checking account. When we arrived for our appointment we were told there wan no-one there to help us and we had to make another appointment for another day. Branch is terribly understaffed."
"Over and over again, I have appreciated the personal care from the staff. The staff member outside helps with directing customers so the Covid limit within the bank and at the ATM is followed. He is always pleasant and is easy to engage in light conversation. Going inside to bank a staff member is heard welcoming customers, the tellers provide patient attention, and there is familiarity heard between staff and customer. They remember me even though I bank inside only once a month. To the employees at this branch, thank you for your professionalism and individual care. See you soon."
"Terrible customer service. Resentful and combative about cashing a check from an account holder; the lady at the desk quoted me a higher fee until I looked it up and asked her directly if the fee has increased."
"Before I was with US Bank, I was with bank of america. Although I generally like US Bank better, I'll keep this review to this location. It's a nice location. Lots of easy parking, I can't recall a time I wasn't able to pull up almost immediately in front. The staff is very nice and friendly. Expect a little bit of conversation if you actually go in and see the tellers. If you use any of the other services, the location is set up as a big open room. So, instead of stepping into someone's office, or cubicle, you are sitting kind of off to the side, at there desk. I prefer it as it feels much more open and friendly. All the staff I have interacted with has been great. My only downside is that the mortgage person is only in pacifica a day or two a week. It makes it a little more difficult to sit down and have a conversation with them."
"This office gives the feeling of being home, surrounded by friendly people and care, All are knowledgeable on what they are doing and very helpful. Never go any other branch."
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