Patelco Credit Union

"Patelco Credit Union is a great bank. They offer great financial services for everyone. Great staff and highly attentive with customer service."

"After I was treated like nothing at San Bruno branch, I decided to try one more time at a different branch. San Mateo branch was closed to where I lived, so I tried to make an appointment with a mortgage officer, but this loan officer was even worse. I emailed her how I can get a an appointment but she replied saying that I need to answer several questions before I could make an appointment. I replied her email answering all questions, but again she made me feel worthless. Her email said that I qualified 150G and no appointment; she completely brushed me off. I may not be worthwhile speaking to her because I did not qualify a large mortgage but that is not how she should treat human being. At that moment, I decided never to ask any mortgage inquiry. If you need a true help with compassion, go to Guild Mortgage. They helped me buy a house. Do not go to Patelco. They only treat high income borrowers well."

"PSA: do not I repeat do not bank with @patelcocu they will steal your money and literally tell you there is nothing they can do about it or make you wait once you have deposited cash into their ATM. No reason my son has to be without his money until possibly Monday or longer. This is absolutely ridiculous!!!! AGAIN IF YOU ARE LOOKING TO BANK DO NOT BANK WITH @patelcocu customer service won't help you neither will the managers. How are we suppose to teach our kids the importance of using a credit union when they are constantly making or allowing charges on his account and I have to dispute it every single time and now this being the 3rd time we had an issue with the ATM depositing and withdrawing money. You want to get money out but it won't give you money but it will debit it from your account then you have to dispute it to get it corrected. I have never seen such stupidity and carelessness with a bank in my life. DO NOT BANK WITH @patelcocu they are absolutely the worst credit Union to go to. I have alerted my 50K followers not to bank with this credit union it is absolutely ridiculous for this mishap and I for one will no longer have my son or anyone bank with them."

"Patelco Credit Union is my first choice financial institution in San Mateo. The employees are professional, friendly, and very helpful. Branch location and hours are convenient and accessible. The online banking system and app make life so much easier. I recently applied and received a personal loan through Patelco. Cyndi Melo stayed late to insure the loan was processed in a timely fashion. The experience was so easy! Communication through the entire process was exceptional! I received the loan payout and it was deposited into my account within 24 hours! I highly recommend Patelco (San Mateo)! Thank you Cyndi"

"Love Mireya. Always helpful, bank smart, and one of the best faces of Patelco. She's an efficient problem solver. I send friends & folks to her at Patelco to save $$$ & switch from big banks to CU system."