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The UPS Store
1005 Northgate Drive, San Rafael, California 94903
About the The UPS Store
The UPS Store located at 1005 Northgate Drive in San Rafael, California, is a one-stop shop for all your shipping, printing, and small business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, this finance and retail store is dedicated to providing convenient and reliable services to the local community. Visit The UPS Store for all your shipping and business needs.
Photos of The UPS Store
1005 Northgate Dr, San Rafael, CA 94903, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I had 3 big items I got out of my car in rain then brought to storefront. The two cashiers shut the light and locked the door in front of me. Then proceeded to tell me both drawers were fully closed and couldn't do the Amazon return. It was literally 559 pm and they close at 6. Customer service this days is just horrible. Literally rained on and locked the door and ignored then told a lie. When they fully could have helped but just was set on being self centered. Much like her generation."
"I just called this store to ask 2 questions and the lady had no manners whatsoever. She was really rude, not even a bye she just hanged up."
"This store is fantastic! Service, service, service!! Love doing any kind of business here. They crush it every time. The manager, Andrew, is amazing. Always helpful, super professional and very smart. Every experience has been excellent!"
"I've been trying to return a package for over a month and every time I go there the employees have the door locked claiming that the system doesn't work. You would think after one month you would have fixed the system that you are claiming that's broken, but honestly I don't think it's broken. I just think it's a group of employees who are not wanting to work. On top of them locking people out and lying about the status of their system. They also have the worst customer service and fight with their customers who are waiting consistently."
"Not currently time efficient. There is not a way for those wishing to just drop off a prepaid package (no receipt needed) to do so without waiting in the full line with, which is very often long. So those needing to do something that takes seconds + does not need any interaction are waiting behind others needing to have their packages boxed, addressed, and paid for. Would be appreciated if this could be improved with a dropbox/dropoff area of some sort like I’ve seen at other locations, or a drop-off express line - thank you for considering."
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