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San Francisco Federal Credit Union
4800 Mission Street, San Francisco, California 94112
About the San Francisco Federal Credit Union
San Francisco Federal Credit Union is a trusted financial institution located at 4800 Mission Street in San Francisco, California. As a credit union, we offer a wide range of financial services to our members, including savings accounts, loans, and investment options. Our convenient ATM services make accessing your funds easy and convenient. Join us today to experience the benefits of banking with a community-focused institution that prioritizes your financial well-being.
Photos of San Francisco Federal Credit Union
4800 Mission St, San Francisco, CA 94112, United States
Opening hours of San Francisco Federal Credit Union
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
10:00 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of San Francisco Federal Credit Union
"well all i can say its depending the time frame and the date you come in its dependable. there is some teller that are nice to help and there are others that needs a bit more of customer service. but overall i am thankful that there is a branch in the excelsior area. the main branch is at golden gate and the other ones are near richmond area ocean area."
"I requested Super Visor Jan M. Ramos to solve issue. But He did not take any action and no response to my email. I will escalte this issue."
"I am writing this complaint to let the management of San Francisco Federal Credit Union know that one of their employees was acting very unprofessional today. At the following banking branch in San Francisco, 4800 Mission street. When my mother and I entered the bank and asked to open an account for my mother, the employee told us there are not accepting any walk-ins at this time, but the bank was not busy at all, nor were there any signs posted stating that we needed to make an appointment. The bank employee glanced at my mother like she was not a customer and that he wasn't going to waste his time to assist my mother. So I told my mother to wait and that I would close my account with this bank because it's not correct for you or anyone to be ignored & to be humiliated by the bank employee. As I waited for the other bank teller to assist me in closing my account, the other rude employee changed his attitude. However, I still felt uncomfortable dealing with him because of how he acted against my mother. Finally, he raised his voice and told me he would help me close my account; I replied, "I'm not going to give you my information because I don't trust you." He began to laugh at me in front of the few customers in the bank, and the other bank teller witnessed everything. I requested information on how to file a complaint, yet I never got anything but was informed that someone would call me from the main branch so that I could file my complaint. Once my account was closed, and I collected my money, the rude employee looked at me with an evil stare, so I ignored it and walked out to avoid confrontation. I couldn't get the employee's name, so I eventually attempted to call the main branch to file a complaint. The bank employee's denial of financial services, including banking, to my mother is considered discrimination because of how your employee picks and choices who he wants to help or not help. In addition, black and brown customers entering this bank are viewed as suspicious, which is a severe issue. I do believe that financial & banking discrimination is illegal in the State of California. Disparate treatment is prejudice or a conscious intention to discriminate against a person beyond the difference in the treatment itself. Therefore, my mother and I request that the bank take action against the employee at the 4800 Mission bank branch."
"It's important to me and my family that we are a part of our local credit union. I appreciate the variety of services they offer. The hours are accessible for in person banking and they have many ATMs available as well. I encourage anyone interested in giving back to your own community and avoiding being "nickel and dimed" by the big banks, to check out SFFCU."
"I have been a SFFCU member for many years and have used the Excelsior branch almost exclusively since it opened. I appreciate all the staff, from the front door to the back office. Very friendly, knowledgeable and helpful. And I love their music choices!"
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