WellCare
10803 Hope Street, Cypress, CA 90630
Hours open
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM
Sunday:
Closed
Photos
About the Business
WellCare is a leading health insurance agency located in Cypress, California. We are dedicated to providing top-quality health insurance coverage and services to our members. Our team of experienced professionals is committed to helping individuals and families navigate the complex world of healthcare and insurance. At WellCare, we prioritize the well-being and satisfaction of our members, offering personalized support and guidance every step of the way. Visit us at 10803 Hope Street to learn more about how we can help you protect your health and financial security.
Reviews
"Terrible customer services. On the phone for 18 minutes and they keep passing you around. I have spoken to 4 people on the phone for over 30 minutes and still no resolution of the problem!!"
"Worst service, worst doctors, worst care ever! I never thought I would say this but Kaiser is head and shoulders above this sham of a provider."
"They look good on paper but are a scam company do not pay drug coverage been trying for three months to fill my prescriptions still getting the run around buy some ware else you will be glad you did phones automated you can not talk to a real person and if they do pick up the phone they will hang up on you costumer reps do not speak English hard to understand."
"Worse customer service ever! They say one thing and do another or nothing! Now looking for a new insurance"
"Beware of this health plan. They are completely inept. Every time I’ve had to call about something, I get connected to member services and they’re worthless. I’ve been waiting for eight weeks for Wellcare to write a Letter of Agreement for a surgery they’ve already approve by a surgeon who was an approved referral. I get “we’ll get this information to the right person and we’ll call you back.” I’ve never gotten a call back. Even the scheduler in the surgeon’s office has called the provider’s number, left a message and doesn’t get a call back. They look good on paper but their execution is pathetic. I’ll be looking for a new insurance plan when open enrollment comes around. Let’s hope I’ll have gotten my surgery before then."
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