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CalOptima Health
505 City Parkway West, Orange, California 92868
About the CalOptima Health
CalOptima Health is a leading health insurance agency located in Orange, California. With a commitment to providing quality healthcare services to residents of Orange County, CalOptima Health offers a range of health insurance plans to meet the diverse needs of its members. From preventative care to specialized medical treatments, CalOptima Health strives to ensure that all members have access to the care they need to live healthy and fulfilling lives. Located at 505 City Parkway West, CalOptima Health is dedicated to promoting wellness and improving the overall health of the community.
Photos of CalOptima Health
505 City Pkwy W, Orange, CA 92868, United States
Opening hours of CalOptima Health
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of CalOptima Health
"I'm a new hire here at Caloptima,and I Love it"
"We met the best employee who served us today, kind and competent. In general, he is a professional in his field. Thank you."
"i had a good experience with someone on the phone named Robert. shout out to him! he was so helpful and sweet in assisting me with my situation. i would give more stars but i do not trust this place entirely. i only want to give five stars to Robert. thank you Robert for helping me out"
"CalOptima is a state agency that's supposed to provide medical care for anyone who cannot afford it. The services are free if you are below certain income levels. But, it's completely WORTHLESS! I know, because I tried to use it. First, let me say that the vision care section does work. You actually will get an exam and glasses. They do provide dental care as well, but I never tried that part. But, competent medical care is almost impossible to find. The physicians are 95% immigrants, trained in another country. They work cheap, which is why they were selected. The doctors look for any excuse to bill for as much as possible, to increase their payment. In my case, they ignored the medical care that I needed and chose to do all sorts of worthless things that were not needed. I did not just try once and then get frustrated and give up. I tried THREE different networks and three different physicians, one after another. The second physician acted so crazy that I believe she may be mentally ill. Even after spending thousands of taxpayer dollars, I received absolutely NO MEDICAL CARE. All they did was make phony exams and bill for unwanted services. They did absolutely nothing for me. Not even a prescription! The physicians simply do not care at all about your medical needs. You are just a billing number to them. Everyone is ripping off the taxpayers, while providing little to no actual medical care to the patients. If you complain to CalOptima, nothing is ever done. You get a letter saying sorry. If you call CalOptima, they make it obvious that you are just a nuisance. You can hear it in their voice and they will transfer you to extensions that nobody answers. They will never actually tell you to go away and stop bothering them. You are expected to figure that out for yourself. But, it's obvious. All CalOptima would ever need to do is contact the patient and determine if they received treatment or not. CalOptima has 1500 employees, so you would think some of them would actually check the patients. But, NOBODY CARES, because it's taxpayer money. CalOptima gets $4 BILLION and wastes most of it. I'm OUTRAGED, because the money they waste would buy me shoes and clothing, things that I desperately need! CalOptima does absolutely nothing, other than wasting most of the money they are given. Like most government agencies it's filled with fraud and incompetence. They fooled Grant Parks, the state auditor, by showing him all sorts of phony graphs and charts. Almost no one at CalOptima even bothers to make an effort. Nothing ever changes and the fraudulent billing continues each and every day. So, I'm here to tell you this. Choose one of their networks and select one of the doctors and make an appointment, which will be weeks or even months away. Try to get medical care. If you do not get what you need, you can transfer to a new network and try again. Your chances of getting any actual health care are pretty low. In the end, you will learn, exactly as I have. The doctors are only interested in billing for as many services as possible, whether you need them or not. I paid nothing for the phony medical care that CalOptima provided. And, I got exactly what I paid for, which is NOTHING! I did get a free pair of eyeglasses. That was a huge improvement because the last ones were decades old and broken and taped so many times that they were worthless. But, a pair of glasses hardly makes up for the thousands of dollars that taxpayers lost on the phony billing that the physicians did. I asked CalOptima to get the money back, but they claimed that it was not possible to do that. I'm completely outraged at the money that was wasted! I could have used it to improve my life! I have always used hospital ER departments for medical care, because they actually do what is needed. I would eliminate CalOptima completely and give the money to hospitals and have them set up facilities to treat the patients. That way, taxpayers would get some value for what is spent and the patients would actually receive the medical care they need."
"A joke. No new member orientations due to COVID-19 (it's July 2023), but their welcome packets still include RSVP information to orientations. They cancel the orientations the day before with no ETA on when the next available one is. Just another bureaucracy pushing paper and paying reps to do who knows what. A disregard for good processes so that people can plan their lives without anchoring on make-believe dates."
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