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Adriana's Insurance Services
271 South Atlantic Boulevard, East Los Angeles, California, United States
About the Adriana's Insurance Services
Adriana's Insurance Services is a trusted insurance agency located at 271 South Atlantic Boulevard in East Los Angeles, California. With a commitment to providing excellent customer service and comprehensive insurance solutions, Adriana's Insurance Services is dedicated to helping clients find the best coverage for their individual needs. Whether you are looking for auto, home, life, or commercial insurance, their experienced agents are ready to assist you in protecting what matters most. Visit Adriana's Insurance Services today for personalized insurance options and peace of mind.
Photos of Adriana's Insurance Services
271 S Atlantic Blvd A, East Los Angeles, CA 90022, United States
Opening hours of Adriana's Insurance Services
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Adriana's Insurance Services
"I was recently added to a policy under my sisters name and they stated that to add me was 305. I gave the money because I thought I was getting a better deal and it turns out the limits were lower than my current insurance. I spoke with my current insurance and they told me that they can keep me on their policy for much higher limits at the same price and they explained to me that I can remove myself from the policy I was added to and receive a refund. However, that was not the case… I called the office and let them know that my current insurance let me know that I can receive a refund of what I paid to add myself to the policy. After being transferred to many agents, they finally pointed me to customer service which is when they then surprised me with the news that what I paid for was a broker’s fee and it is non refundable. I would also like to add that when the call dropped and I called back again, an agent or someone named David was extremely rude to me. He started accusing me and asking why I’m calling back and that I am not getting a refund. He was very unprofessional and did not know how to speak to me although I was polite. Don’t do business with this shady place… 2 weeks later I’m trying to call the customer service number that was provided to me as a way to make things right and they DO NOT answer.. they have you on hold for what feels like ages. Also when one of the agents was given confirmation from my sister to remove me from her policy, she never did it. My sister had called and they never did the paperwork to remove me even after giving confirmation a week prior. Anything to squeeze the money out of people huh? Unprofessional place and a waste of time."
"Adriana Gonzalez Holguin was AMAZING! Her customer service was EXCELLENT! She helped with some very important insurance forms and made my stress level go down. You can tell she genuinely cares. Gracias, Adriana!"
"I was using this company I didn't notice that my insurance expired called the personnel of this office to renew it or try to make a payment to reinstall the policy, lady in the phone said that was not possible, I asked if about the price of buying another policy and if there was any discount from being a customer she said yes, only to find your when I got there that price was going to be the same as a new customer, very dishonest, made me waste my time I know insurance and their brokers are only there to milk money of the customers but it's the law, but being lied in your face in another story, will never buy anything from this place again. They're just some mediocre brokers nothing else."
"The 2 agents that I have interacted with for the past 5ish years are very polite and professional. Adriana and Sandra. I come here to process all of my dmv transactions and never have any issues. Their auto and home polices are priced just right and I wouldn’t go anywhere else. Thank you ladies and thank you Adriana’s Insurance for your professionalism and clean environment."
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