Colonial Life - Southern California Territory Office - Insurance

"Probably one of the most professional companies we have dealt with in a very long. We started with a different company in March 2020 by November 2020 we still hadn't started escrow. At that point we decided to go through our credit union, that was in early November 2020. By the end of January 2021 we were in escrow, signed the paperwork and just waited for a phone call. Come the first week of February we had cashed out and everything was said and done. Joanne Valdez was always available by phone, extremely professional and friendly. She answered all questions and if she didn't have the answer immediately she got back to us within 24. We can't thank everyone enough for the help and expeditious processing."

"Greg Gardon was excellent in keeping me informed of status of my refi. With COVID and other issues it took 3 months to process, none of which he had any control over yet he continued to push my paperwork through the process. He was also great to work with as a person, sharing our stories of getting through covid and other life challenges. He made what could have been a very frustrating process into a positive process. I would recommend him highly. Truly a good person and great loan processor."

"Greg at CU Members was an excellent communicator throughout the whole mortgage process. He was responsive and explained everything very well. We had a great experience with our last mortgage, so we went with this firm again and I would highly recommend."

"I completed a refi of my mortgage with Melissa Cruz and her team at CU Members Mortgage. They were prompt and efficient. I got a great rate and completed my refi from app to close in less than 30 days!"

"If anyone is planning on purchasing a home, I highly recommend Melissa Cruz, Branch Manager for CU Members Mortgage, to assist them in making it possible. She's very helpful, accommodating, and gets the job done. She went above and beyond for my mortgage, answered every question I had in a timely manner, and ensured that I was informed of the proceedings for my loan. I can't thank her enough!"