The UPS Store,

959 Golf Course Dr, Rohnert Park, CA 94928, United States

"Went to see about getting a form notarized. Had an expired drivers license, but had a temporary license the cashier called her boss, and the boss started to talk trash with me standing there then she told the cashier to go to the back because I called her out, not go back where the boss talks trash about customers whether she’s in front or behind behind closed doors I wish I could give this I want a negative star"

"Convenience and knowing document would safely arrive on time to its destination!"

"I brought my sealed Amazon package back to the UPS store. The gentleman manning the register was helping another customer, I didn't mind waiting. He went to help me, wouldn't accept the packaging as it was packaged. And then per the Amazon's instructions, i produce the QR code and they print the label. He wanted to know where my label was. He was rude, impatient, and was short in his options to help me."

"Came at noon, sign said closed for lunch, be back in 30 minutes. Grabbed lunch and waited in car. Watched 15 customers come to door and leave. At 12:45 the door is still closed, sign is still up, but clerk who let a delivery guy in tells me they had a customer in the store when they put up the sign so they'd open at 1:00. Why this pickup/drop off business thinks it's a good idea to be closed at noon or why this place thinks it's a good idea to put up a sign that is not true or why this place thinks it's okay for customers to come back mutiple times is why a place like this deserves a one star rating."

"Shipped a large crate out of this store all the way across country. Had an issue with the Destiination and it got shipped all the way back across the country to this store. The staff was very kind through this difficult transaction and went to bat for me with UPS corporate. The owner got involved and got it shipped back to Florida again at no extra charge to me. I would give them 10 stars but the maximum is 5."