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Wells Fargo Bank
3255 Jefferson Street, Napa, California, United States
About the Wells Fargo Bank
Wells Fargo Bank is a reputable financial institution located at 3255 Jefferson Street in Napa, California. As a well-known bank, Wells Fargo offers a wide range of financial services, including personal and business banking, loans, investments, and insurance. With its convenient location and reliable ATM services, Wells Fargo is a trusted partner for all your financial needs in the Napa area.
Photos of Wells Fargo Bank
3255 Jefferson St, Napa, CA 94558, United States
Opening hours of Wells Fargo Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Wells Fargo Bank
"I am required to come here for my work to make deposits and its ALWAYS a 20 minute minimum wait. Today I went in and stood in the "normal customer" line and the manager MADE me stand in the "merchant" line because if the normal customer line was faster, "you would be cutting the the other merchant who was waiting before you". The manager then had a teller open just for me and had me cut others who came in before me confusing the actual heck outta me. She actually had me shaking at the exchange. The tellers are almost always polite and nice but the wait time here is ALWAYS RIDICULOUS. Too many employee's greeting you at the door and telling you where to stand rather than working the windows. And this exchange was wildly unnecessary."
"I met with an account representative who was helpful and answered my personal questions in a respectful way. She was warm and non judgmental of my situation. She was genuinely concerned for my safety and banking needs. That's why I have 3 accounts with that bank and use them in the future. Ty Patty."
"I've banked with Wells Fargo since 2005. They have always provided great customer service. They've helped me with all my banking needs & resolved any issue I've ever had with my accounts- including alerting me when someone tried to fraudulently use my cards. They resolved the issues without any charge to me & got me through a stressful situation as quickly & easily as possible. I trust in Wells Fargo & their employees."
"This is a busy branch, but the staff does everything in their means to accommodate their customers. I highly recommend scheduling appointments online as I did on Friday. The manager, Patty, called me to confirm our appointment and asked me to speak with her personally when I arrived. She also informed me of additional documentation I should bring for our appointment. When I arrived, Patty was very pleasant, asked if I needed any refreshments. She then introduced me to Alex who did a great job of taking care of my account. Both served me and did not try to sell me. As long as this type of service continues, they will have my business forever."
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