Sidecar Health

"Run from this insurance company!!! They are trash. They make you do the admin work, and rather than support you, they make things even more difficult because every person you speak with says something different or you have to start from the beginning with your explanation. My company tried this for a year, and we were all unanimous on moving on and paying more. My wife had to do multiple conference calls between our doctors and Sidecar multiple times on the same claim. We have a claim that has not been resolved for 10 months. They sell you on the concept of shopping for lesser rates. Totally not worth what you have to deal with on the back end. Anyone telling you this insurance is great is lying and has to work for Sidecar!"

"Everything health insurance should not be - who wants to shop around when they are ill and worried. Certainly not me. Tried to get a covid shot (which is supposed to be free if you have insurance) I called them to see how to handle it = they told me to give the provider their name and tel number?? As expected that was not acceptable - I called them while at the appointment and told them what I needed to be able to get the shot - they were very nice and gave me a bunch of numbers - I gave the provider the information and they said when they plugged in the info it was telling them it was just like a discount card and not considered insurance. I only have it because my company decided to try it . A load of rubbish. I would have given zero stars but I had to give it one or wouldn't post."

"I hate this insurance so much. You get to pay for the privilege of doing a bunch of legwork. First, you're searching for doctors who even accept cash patients, then you have to find one that fits the benefit amount. The rep who talked to us acted like every doctor takes cash because it's preferable but I couldn't find anyone and when I asked Sidecar to do it and look for me, it took them almost a month to find a provider who took cash. Then, the doctor they found me actually EXCEEDS their covered benefit! The visits do not include labwork so you have to get and submit that bill too. Then, you have to ask for an invoice with all of the things they did, listed separately, then submit it (my doctor's office doesn't know what I'm talking about so I'm waiting for their billing department to get back to me). It'll probably be applied to your high deductible so you have to pay anyway. I would never ever recommend this plan to anyone, ever."

"I have been a customer for more than 2 years and I want this company to do well and keep growing. They have helped me so much with my medical expenses. If you are considering just know that they keep their promises to their customers. This is an incredible company!"

"I stopped paying over $400/month for so-called insurance. They want the customer to do all the work. They reimburse minute amounts if at all. If I wanted to work for an insurance company, I would. Don't let anyone dupe you into this scam."