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Chase Bank
1301 Guerneville Road, Santa Rosa, California 95403
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About the Chase Bank
Chase Bank, located at 1301 Guerneville Road in Santa Rosa, California, is a full-service institution offering ATM, banking, and finance services. With a team of business professionals specializing in improving cash flow, providing credit solutions, and managing payroll, Chase also offers online and mobile services, business credit cards, and payment acceptance solutions tailored for businesses. Investing through J.P. Morgan Wealth Management, a business of JPMorgan Chase & Co., carries market risk, and there is no guarantee of achieving investment objectives. Chase Private Client offers a banking and investment product and service offering, subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A., a wholly-owned subsidiary of JPMorgan Chase & Co. Please note that all documents related to Chase products requested online will be available only in English.
Photos of Chase Bank
1301 Guerneville Rd, Santa Rosa, CA 95403, United States
Opening hours of Chase Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Chase Bank
"Most uncustomer oriented place I have ever delt with they told me to go to another bank to cash my check like I didn’t have an account at chase I am closing my account an will tell everyone I know never to deal with chase"
"I have been with this bank for many years and had my share of life's mishaps ìllnesses and this ɓank has never offered any kind of help on overdraft fees or forgiveness. On fees particularly for a person with disabilities on a very strict fixed income . I have not changed bank s ɓecause I don't drive anymore and have difficulty walking but tomorrow it will be closed the fees alone keep my account in negative overdrawn months at a time. Huge disappointment hope I never have to bank there again."
"Everyone at this Chase branch is AMAZING. Julie is one of the best tellers I've had, she's so patient and thorough, I really appreciate her work ethic. Best Chase branch in Sonoma County!"
"They have no clue what they are doing. I made an appt. and then they tell me I need to come back the following week. I stopped being their customer a few years ago because of their terrible service. The only reason I have to deal with them is because my Dad has a prop. loan with them. I will be paying them off soon. Will be so happy when they are out of my life for good. Bank of the West is a much better place to Bank with or even better the Redwood Credit Union."
"Came in to take care of a quick issue with my business accounts that required a representative but they were busy. I offered to make an appointment and agreed to return at 10 am. Arrived at five to ten to find one woman waiting and the last customer finishing up. The representative I made the appointment with told the other rep that I was his 10 o'clock. The rep looks at him and says, "Well, she was here first so I'm helping her." We were both shocked and the woman appeared uncomfortable, offering to go after me while the other rep tried to explain that I was in 20 minutes earlier and had made an appointment to return. The rep was having none of it, he looks at me and says in a horribly patronizing tone, "Sir, she was here first so I'm helping her" Wow. Shout out to hiring a CSR that doesn't know what "Appointment" means. You sure showed me. I was really irritated so I just left and drove out of my way to my next nearest branch (Mendo) where I was professionally received and taken care of, consistent with my treatment by Chase over the last 12 years. Chase has been just stellar and above and beyond with my personal and business accounts. I rave about them to everyone, but just apparently not this branch. I am definitely reporting this to corporate, that was just awful."
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