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Exchange Bank
1300 Guerneville Road, Santa Rosa, California, United States
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About the Exchange Bank
Exchange Bank, located at 1300 Guerneville Road in Santa Rosa, California, is a trusted institution offering a range of financial services including ATM access, personal banking, and online banking. With a history spanning over 133 years, Exchange Bank is committed to supporting the local community and businesses. Co-founder Frank Doyle's visionary leadership is reflected in the bank's commitment to economic growth and community development. With 17 locations throughout Sonoma County and the North Bay, as well as access to 55,000 Allpoint ATMs worldwide, Exchange Bank offers convenient banking options for customers. Whether you're looking to open a new personal account, reset your password, or enroll in online banking, Exchange Bank is here to help you achieve your financial goals. Please note that by visiting the Exchange Bank website, you may be directed to partner websites for additional information and services. It's important to review and understand any fees, limitations, or restrictions that may apply to your use of mobile banking services. Exchange Bank is dedicated to providing exceptional customer service and financial guidance to help you plan for the future and achieve your dreams.
Photos of Exchange Bank
1300 Guerneville Rd, Santa Rosa, CA 95403, United States
Opening hours of Exchange Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Exchange Bank
"unprofessional, ill-mannered, discourteous unpleasant experience. Please do not bank here go to redwood credit union!"
"I would not recommend this bank to anyone. My Father and Mother have banked here since the 70'5. It used to be great. Now run from this place. Cameron Belvedere is the most unprofessional and incompetent person due to him my family will be closing the account we had for over 50 years. Cameron Belvedere refused to allow My mother who suffers from dementia and altimeters get bank statements order checks or remove w sister from her account. We reached out multiple times to Beth with no response & have since contacted ten BBB & consumer complaints due to exchanges bank lack of wanting to handle this situation. Mr. Belvedere was trying to keep my 91 year old mother in his conference room alone for over 30 minutes after she said she was fine with us being present. He refused to give her bank statements or remove my sister from her account after multiple attempts Refused to allow family in the room with her Refused to let her leave at one point Offered to a in home banking appointment & offered her a ride home if her family would leave!"
"Much nicer experience still dealing with the unfortunate Stony point location mess up very professional and actually treated like a person much appreciated."
"Saddest excuse for banking. They literally wasted my entire afternoon, due to incompetence. Top job!"
"I came to this bank to deposit a small amount of cash. After struggling to get the ATM at another location to deposit my cash, only for it to keep spitting it back out I decided to go through their drive-thru. I spent 20min in a line that didn't budge. They had one woman working the drive-thru and it didn't look like she had done anything while I was there. There were only 2 cars ahead of us when we started and those same cars were still waiting when we gave up. So we headed for the entrance. I managed to deposit my money in their ATM but thought maybe I should share with them the location of the non-functioning ATM. Inside I waited in line for 15 min when there was only one other customer and 5 or 6 employees working at there desks. I was the only one actually in line, but still had to wait 15 min. Finally I tried to step forward and get someone attention and was stopped after taking like 3 steps and told I had to go back in line. So I left. And I'm now switching banks...."
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