Berkeley Cycle Works,

1619 San Pablo Ave, Berkeley, CA 94702, United States

"Great selection and service for Giant and Liv brand bikes. Liv bikes, gear, and clothing are designed specifically for women. If they don’t have what you are looking, for Mike will order it for you! Highly recommend"

"Really disappointing experience. Besides Mike being very surly, they did a terrible job repairing my tires, and did not take responsibility or try to make it better. They were asked to retape and put regular orange seal in there (I very explicitly asked for regular and not endurance). I come to find that the tires are still leaking like crazy, and that they had used orange seal endurance. So some $80 later I still have leaky tires, complete with not the sealant I asked for. Go somewhere else for your bike needs."

"I really like Giant Bikes but would never ever purchase anything from this poor excuse for a bike shop. Owner is very rude, bigoted and generally not a nice person. Why people like this are in this industry is beyond logic. There are plenty of bike shops in TBA and in Berkeley specifically. Do yourself a favor and skip this place and instead shop somewhere else. This place has provided me with the most horrible experience I have ever had at any bicycle shop anywhere. I have been to this shop 3 times. First time I was there 5 minutes and made a $25 purchase yet treated poorly. I went back two more times with intent of buying things and did not because I was treated so poorly. All three times I left wondering why I even would bother but I do like Giant Bikes. This last time, number 4, was a simple phone call where the same owner, Mike, basically accused me of not knowing anything about bikes even though I have managed two bike shops and was a mechanic at two others having an excellent track record. I wish people like Mike would stay away from the Bicycle industry as such people do a huge disservice to people seeking a reputable bike shop for either service or sales. This is the most pathetic excuse for a bike shop that I have ever personally experienced."

"Not a friendly shopping experience when trying to buy a bike. We saw a bike a few weeks ago and took a picture of it. We returned to buy or order the bike and the guy with glasses told us that bike was never there nor could it be ordered. He said he has worked there a year and only he has a TCR model in the shop, no one else! We could only purchase the bikes in the shop which were the wrong size. He didn't know about bike sizes. Here is a picture of the bike we took in THEIR shop. He is not a good person to have at a small business."