Racket Supply Cupertino 羽乒網專賣店

"TERRIBLE customer service. Have some decency when speaking with customers. I came in and politely asked some questions about a badminton racket and I got extremely rude and cocky responses. I spoke to a male in the store..whoever you are I suggest you take a course in manners before you open a business. I’m struggling to give it two stars….but since they did the job(restrung a racket) I’ll give it to them…but I’m never coming here again and definitely not recommending it to anyone."

"Have been to many stores before, but none sold me tennis racket grips saying that it fits a badminton racket. Very bad service and not expected from a store this way. Not all recommended to people. Also the grips are not a dollar or two, I paid just 25bucks for 2 grips. Ridiculous! I cannot rate less than 1 star, store should be happy for that."

"Terrible stringing service. I got a bg65ti string for my racket and it only lasted 2 weeks. The string broke at the knot. The knot is very big and ugly. Don't string your badminton racket here."

"this is the only local store for table tennis I can find in bay area, maybe that is the reason that the guy in the shop is so arrogant. He was talking with the previous customer in Mandarin but when my friend and I entered the store, that guy refused to speak Mandarin. It's not a big deal to speak English in an English country but that guy was apprently intended to insult us, this was disgusting. Also that guy has poor expertise on table tennis and failed to give me any useful suggestion on choosing a tt blade. What he said regarding table tennis was completely not correct, maybe its just because he didn't want to make business with us. BTW, the blade and rubber sold in this store is overpriced, I didn't get chance to check if those stuffs are authentic but they are 30% more expensived then offical website. Another of my firend who went to the store to seek a tennis paddle also had a similar bad experience there. I personally will never return to this store and recommand anyone who is looking for tennis accessories to try other stores or just shop online. Stop fooling me, OK? I heard that 'Peter' talking in Chinese with someone else. I didn't expect you respond to my review but if you really want to make business, learn to be a good person first. I really should have read all the reviews here before entering your store."

"They sell badminton supplies. This store has more goods than their Milpitas branch."