Mountain Bike SF and Marin Bike Repair
1966 Sir Francis Drake Boulevard, Fairfax, California, United States
About the Mountain Bike SF and Marin Bike Repair
Mountain Bike SF and Marin Bike Repair is a premier bicycle store located in Fairfax, California, United States. Our expert team specializes in mountain bike sales, repairs, and maintenance services. Whether you're a seasoned rider or just starting out, we have everything you need to hit the trails with confidence. Visit us at 1966 Sir Francis Drake Boulevard for all your biking needs.
Photos of Mountain Bike SF and Marin Bike Repair
1966 Sir Francis Drake Blvd Suite B, Fairfax, CA 94930, United States
Opening hours of Mountain Bike SF and Marin Bike Repair
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Mountain Bike SF and Marin Bike Repair
"Do not recommend renting bikes from them. Back brakes completely failed on a steep downhill. Also, extremely unprofessional and rude attitude by the staff member/owner. I called in to rent two bikes for me and my brother. I told the staff member it is my first time mountain biking. He told me I can come over right away. He sent me a link to rent the bikes and pay online. We arrived around 1 PM. The staff member told us to return the bikes outside the shop and showed us how to lock them because he is leaving the shop for the day. We asked him what should we do if something wrong happened to us. He said you can call me but I will be out of coverage for a while. He also told us that the shop closes at 5. We were planning to return before then anyway because it’s around sunset. The trail was too difficult for a beginner like me. I got cramps in my quads on the trail and had to walk the uphills so we ended up returning around 5:40. We were surprised that the shop was open by then. We went in and returned the bikes instead of locking them outside as we had been told. We told the staff member that our back brakes stopped working at some point while going a steep downhill which was very dangerous. He brushed it off as if it was nothing and said I will check the brakes later and he was very rude to us. 20 minutes after we left, I received a notification that I got charged with late return fees. I texted the staff member and asked why I wasn’t informed about it neither before or after we returned the bikes. He said “I was going to tell you but you started talking about the brakes” !!! And told me that he charged me only $70 instead of $100 as if he just did me a favor for no reason and that I kept him from going back to his family early … etc just some pure gaslighting, I was never informed that someone will wait for my return. Instead, we were told to return the bikes outside the shop and lock them. I don’t mind paying late return fees if I was informed about them beforehand but I do mind getting mislead like that and getting charged after I left and then blaming it on me for reporting a serious brake failure incident! I was utterly disappointed. That guy ruined my first mountain biking experience. I will never return to this shop again."
"Visiting from the UK I was eager to ride the trails at Marin, Mark took me and a friend on a half day ride and it was great! Communication before and after booking was really good and on the day he set us up with some bikes provided drinks, snacks and helmets. Hoping to come back next year! Thanks again Mark!! Patrick"
"We just completed a half day tour with Mark, who was a terrific guide. There is no substitute for local knowledge and Mark not only took us to some great trails, but also provided a history of the local area. Great ride, terrific bikes and an excellent day out."
"Mark took great care of us… hit fitted us with a great bike… with trail and after ride restaurant recommendations… and even hooked us up with the locals… it was a memorable father-son day… eager to get back soon!"
"I met up with Mark for a half day ride in March. Not only was the ride stellar, Mark was an absolute pleasure to ride with. I was immediately impressed once contacting Mountain Bike San Francisco. The phone and email response was almost immediate and the web and email interaction is extremely user friendly making the whole experience very easy to manage. Mark more than exceeded my expectations on every level. I HIGHLY recommend booking a trip with Hero Dirt Adventures or Mountain Bike San Francisco. Not only did Mark tailor a perfect route on our Tamarancho Trail half day ride, the rental bike I rode was also perfectly tuned and a set up exactly for my weight and height. He even let me swap out and install my pedals for the ride. I have been riding MTB since 1990 and because of that I have a keen interests in the history of the sport. When Mark discovered I had a passion for the history of Mountain Bikes, somehow on very short notice he arranged for my personal tour of the Marin Museum of Bicycling, even though the Museum was close on the day we rode. His depth of knowledge of the local and overall history of the sport of Mountain Biking was impressive. Marin is the birthplace of Mountain Biking and it was a real treat to get a personal tour and see some of that local history first hand. I am already looking forward to booking my next trip with Mark and Hero Dirt Adventures. I can't image having any one other than Mark being my guide for my future Moab trip!"
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