Bicycle Czar
24 10th Street, Santa Rosa, California, United States
About the Bicycle Czar
Bicycle Czar is a premier bicycle store located at 24 10th Street, Santa Rosa, California, United States. We offer a wide selection of bikes for all types of riders, from beginners to experienced cyclists.
At Bicycle Czar, you can buy any bike online and pick it up at your convenience. We offer a 100% money back guarantee on any bicycle purchased sight unseen. Our website features a variety of bikes that are available for purchase at any time. Simply text the product code(s) of the bike(s) you are interested in to our shop smartphone at 707-540-1728, along with your name, rider height, type of riding, and preferred time to visit us.
We will schedule an appointment for you to visit the shop and go on a test ride. If you have a bike or parts to sell, you can also text clear pictures to our shop smartphone for a quick appraisal. Book an appointment to bring your bike or parts to the shop for inspection, and we will make you an offer within 24 hours.
We are available by appointment from 10am to 6pm, Wednesday through Sunday. Visit Bicycle Czar for all your biking needs and experience top-notch service and quality products.
Photos of Bicycle Czar
24 10th St, Santa Rosa, CA 95401, United States
Reviews of Bicycle Czar
"Brooks always delivers. Bought my fourth bike from him today, and I’m always happy with his product. He even took the time to adjust my new bike to fit my body type."
"The guy who ran the place was great and really nice concerning the parts I bought but I inquired about some parts they had on display that didnt have prices and his response was that he'd have to do some research and that I should send him a list of parts I was looking for however. I don't see why I should have to go home and put in extra work after being in the store with the parts in my hand. The thing was a bunch of the displayed parts didnt have prices and just a select few did which is kinda pointless to have them up for display if they arent readily sellable. Even on their website not much is listed. I understand trying to get the top amount for a part but its not that hard to do some quick searching when a customer is there to find out what a ballpark price would be especially if they are willing to buy them right then and I was the only one in the store since its by appointment. Ive been to used bike shops that were slammed with customers and they always come back with a price within not even a minute after a quick internet search. He did however come up with a number quick when I asked about a bike on display with no price. The same response went for an inquiry I sent for a bicycle I wanted to sell which was understandable and told me hed check back in two to three days however it took almost 2 weeks and me checking in again to have him just say that he forgot to respond after researching and that he couldn't come to a conclusion on pricing but decided to pass because they weren't what they were looking for and that this was the slow season. I feel like that could have been said to me initially when he looked at the bikes when I first sent the email when he saw the pictures which I would have totally understood. But to leave me hanging only to respond after I had to reach out seems like poor practice. Aside from the initial interaction of buying the part I found of their website I just found the whole experience as luke warm. He was nice and all but felt like he couldn't be bothered when it came to making anything but a big sale. I'm sure they are probably great when it comes to mechanics and whole bike sales."
"The nobility of repair... I bought my bicycle (a Specialized Allez) back in 2008, from the czar, but at a different location. The bike was used and a good deal. I've ridden it for thousands of miles, and still love it. This summer, I brought my bike back home to bicycle czar, to get some finnicky repair work done. My shift lever hoods were getting sticky. Other bike shops said that I'd have to replace the entire shift levers, even though they still worked fine. Dave at the czar said he'd look into it, found a solution, and fixed just the issue, perfect job. They seem to actually care here, what a gem."
"I originally contacted Bicycle Czar (Brooks and Dave) several months ago after I saw a refurbished Centurion Niko road bike on their website. I have the same model and inquired if they knew any local bike shops in the San Jose area that might be able/willing to refurbish my 40+ year bike. I was trying to avoid a 4 hour round trip car ride to Bicycle Czar in Santa Rosa from San Jose. Brooks gave me a couple of contacts. Unfortunately, these shops and others I contacted had similar reasons why they couldn’t upgrade/refurbish my bike – parts unavailable and the bike is too old, “you would be better off buying a new bike.” I decided to go with Bicycle Czar. I sent Brooks a picture of the bike (gear side) and he replied he could do the job. I dropped off my bike (soon to be my younger son’s) three weeks ago. I was impressed by the neatly organized shop with bins of vintage parts. Yesterday, I pick up the bike – looks better than new. For those of you who are reluctant to scrap your vintage bike as I was then you should contact Bicycle Czars. I’m glad I did!!"
"Not only did they have a bike to sell me during the great bike shortage of 2020, but the customer service and friendliness of this place has been amazing. This bike is geared differently than bikes I am used to. It got a flat and in changing the tire, the gears stopped working. Called over to the bike shop, dropped it off, repaired quickly and it cost $20. They gave me some advice and said bring it back if you need us."
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