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Templeton Imaging Medical Corporation: Cartland Pamela M MD
262 Posada Lane, Templeton, California, United States
About the Templeton Imaging Medical Corporation: Cartland Pamela M MD
Templeton Imaging Medical Corporation, led by Dr. Cartland Pamela M MD, is a reputable medical institution located at 262 Posada Lane in Templeton, California, United States. Specializing in imaging services, Dr. Cartland and her team provide top-notch medical care and diagnostic services to patients in need. With a focus on advanced technology and personalized care, Templeton Imaging Medical Corporation is dedicated to ensuring the health and well-being of all their patients.
262 Posada Ln, Templeton, CA 93465, United States
Reviews of Templeton Imaging Medical Corporation: Cartland Pamela M MD
"Like all the other reviews, you can't get ahold of anyone when you call. After a wasted 2 weeks of back and forth when I finally talked to someone, only to never be able to get them again when I called back, I went into schedule. What do you know, I got him an appointment the next day when the lady on the phone told me it would be atleast 3 weeks. I expected a busy waiting room with the phone ringing off the hook. However, there was no one in there and their phone was not ringing. The lady claimed their phones were not working. Sooooo get them fixed?! Reviews date back a while with the same complaint. My advice is go somewhere else. The only reason I gave it 2 stars is because my son's MRI went well and it was fast. The tech was very nice and thorough."
"Early morning, not answering phones, mid morning, not answering phones...so after calling for two hours decided to go in site. Drove there for an X-ray to find out it needed to be scheduled. They scheduled it for almost four hours later in mid an empty waiting room, no one being called in... Back three hours later...arrived ready for my X-ray just to be requested again, for my ID and health insurance cards that had been placed in the system upon scheduling the X-ray. Added a thirty dollars copay not required by my health insurance that is a Medicare PPO . They insisted and I payed, did the X-ray, called my insurance and then attempted to resolve issue by phone- no one answered!!! Ah...best of all, the results of my X-ray only when they have a doctor because today he/she was not there. Waisted my day...now it is dinner time"
"Here’s the thing if you are unable to take new patients because you do not have enough staff to cover it, you should definitely put that out in a mass memo that goes to all the doctors that refer patients to your facility. In order to be seen, I had to call more than 15 times on different days just to have someone pick up the phone. Once I was actually scheduled, they scheduled my appointment an hour and a half apart - I was getting a mammogram and a breast ultrasound. The techs are awesome, one tech told me they are over booked and understaffed. I felt incredibly bad for her. Even though I have a zero deductible I received a “delinquent notice” with a fee of $25. I tried to go on their website tonight in order to figure out what it’s for - since it doesn’t say on this invoice. Surprise surprise, the website won’t load. I can’t even with the amount of wasted time I have spent on 1 check up appointment. I’ll definitely be looking for another imagining facility as this is the first time this has happened here, but it was absolutely be the last. I’d rather drive in SLO or Santa Maria at this point."
"What have they done to this place? Like many others - I have called over a period of weeks to make a routine mammogram appointment -at least 17 tries! They are simply too busy to answer the phone & there's no option to leave a message. They did pick up once and told me there were "two calls ahead" of me. I agreed to wait! 10 minutes later they disconnected me. I've been a patient here for decades and even briefly worked for them a few years ago. It's definitely not the same quality of service! Sadly, I'm forced to make a change to RDC, I guess. I wonder if they even know what's going on with their front office!"
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