Mayo Clinic Health System - Northland in Barron

"The first time i came to this clinic in Barron, WI. Took off work a whole day to go to appointment. Called the mayo number (no direct number to Barron clinic) to find out where to go. I was told a specific parking lot. So i parked there and all doors were locked. Called the number again, to be told a different entrance. (Still can't speak directly with the clinic) again, wrong entrance. By the time I was able to get to the correct door, it made me a whole 4 minutes late. They turned me away. My appointment was for a 1 hour time frame, why is 4 minutes of MY appointment time affecting them? If they were running late, it would be ok. What kind of clinic doesnt allow you to speak direct.? They made me late. Now i am out $180 for missing a whole day of work plus about $35 in gas to get there. Not to mention that the receptionist laughed when i told her i was given wrong directions, she took my insurance card and ID and said, at least we have your information for the "next time" and pointed to the scheduling desk and told me to reschedule there."

"I travel over an hour just to come to this clinic. Great service and caring staff."

"I just had 2 surgeries there in a month and I think they're outstanding, from the nurses who did most of the work and were great to the surgeon who knows his stuff and is from the area too. Great experience."

"Make sure they take your insurance before scheduling an appointment!!! Disappointed with the care, or lack thereof. I made a bad decision by assuming that because they were a Mayo Clinic they treated their patients with compassion and understanding. Like most hospitals these days, they put profits over care. It appears they are only concerned about money and keeping you coming in for appointments and labs you probably don't need. Then you have to play phone tag for 20 minutes to learn your insurance is not accepted. I would suggest looking anywhere else for your healthcare needs."

"The staff I had interaction with was SUPER SUPER NICE & VERY CARING!!! They follow ALL covid19 procedure. I highly recommend coming here for any and all health needs. Although this time I was a visitor, I personally have been treated here. In fact, many years ago, they acted quickly from calling 911 the ambulance service picking me up, arriving at hospital and fast acting Dr. that was on call, (his name I will not divulge for his privacy), saved my life sending me to Luther Mayo via helicopter to give me a life saving surgery. I have also used their services for many years at different times throughout the years. The only reason I have ever used other services is because of where I live. Thank you to all staff past and present. You have the hands of angels. May God continue to bless everyone who works here and anyone who needs care. I thank you all for being so kind, loving and caring. I for one appreciate all of you."