CVS Pharmacy

"I’ve sat on HOLD for over THREE HOURS trying to get ahold of these people since the app is useless! I need to get in contact for a short call to verify insurance and they can’t pick up the phone. Oh wait they actually did pick up twice and hung up immediately and had to call back! If you can avoid this pharmacy, do it at all costs. Wish I could give a negative-5 star rating because this is an ongoing issue."

"I signed up online for the Moderna Covid vaccine. Arrived early for my 6:45 pm appointment. After checking in online then standing in line to confirm they really knew I was there, I was advised that they would “try to get you in before closing” which was 8:00. As I overheard the pharmacist tell another patient, they only had Pfizer. Gave it up after 45 minutes. I wish this was the only bad experience I have ever had at a CVS Pharmacy, but sadly it isn’t."

"My last refill for antibiotics should be 60 pills twice a day. I got 39 out of 60. I called the pharmacy, they said that they don’t know what happened from the pharmacy to home. They suggested I should count my pills at the time of pick. Yes, I can give zero star if I can."

"I dropped off a prescription on a Friday afternoon and came back on Saturday at 10am. They told me 30-45min to fill my prescription I dropped off the day before, then when I came back to get the precription they told me another 30 to 45 minutes. I wouldn't be angry with this except for the fact that I live 8 miles away and if they would have told me an hour and a half at first but it went home and waited there instead of my car in the parking lot. Just would have been nice to be told that they are that busy instead of wasting my time."

"They are the worst! I’;ve been on the phone for hours with them this week trying to get my blood pressure prescription refilled. I was there personally this morning to get 3 pills to tide me over and they told me they were sending a request to my doctor right then to refill the prescription. They said they had no refills left. I called my doctor’s office to explain the situation (the pharmacist said I should do that) and right after hanging up from that call, I received an automated call that my prescription can’t be refilled because it’s too soon. Also, whenever I need a refill, it takes one to two weeks. They always say they will have my prescriptions ready, then they don’t, then when I call, they say the doctor never responded. Then I call my doctor and they did respond, then I have to call CVS again and they say they’ll try again, etc., etc., etc. You get the picture."