U.S. Bank Branch 735 5th Street, Eureka, CA 95501

"Locked my new account because they spelled my address wrong. Been waiting 3 days since providing every possible form of identification known to man still haven’t heard from the department that locked my account. Worst bank hope they fail"

"My partner and I opened a new account last Friday 3-24-2023 they took all the documents needed. Has signatures done. Took our money and opened the account. Today on 3-28-2023 my account is on hold and we can not access our money because the bank decided they wanted proof of an address we just moved to. We travel and have no way to get gas now and they are telling us there’s nothing they can do or check on the verification process. We will be closing the account and opening with a different company. This bank is unprofessional. They said the “back office” doesn’t have a phone “THEY” can reach out to. This is 2023. Theirs is no possibility that the “back office” doesn’t at minimum have an IM system they use to communicate."

"Debbie and her staff, we’ll they are just amazing! From Buisness to personal they are nothing short of providing the highest quality service and professionalism. My personal appreciation for them goes beyond words. Thank you all for making everyday life easier. I refer everyone I know!"

"Great customer service. Adequate bankers hours. They always have a question on the wall while waiting on line (which isn't usually long at all) but the question either makes you think or smile and learn something new!"